Landing a job as an Assistant Manager at Five Guys isn’t just about flipping burgers and managing shifts—it’s about leadership, consistency, and cultivating an energetic and customer-first culture. As an Assistant Manager, you’ll support the General Manager in overseeing day-to-day operations, ensuring food quality and safety, managing staff, controlling inventory, and delivering Five Guys’ signature hospitality.
According to recent job market data, the average salary for a Five Guys Assistant Manager ranges between $38,000 to $52,000 annually, depending on location, experience, and store performance bonuses. This role serves as a key stepping stone to General Manager or even corporate positions, making it an ideal choice for those serious about hospitality leadership.
Top 20 Five Guys Assistant Manager Interview Questions and Answers
1. Why do you want to work as an Assistant Manager at Five Guys?
Answer: I admire Five Guys’ commitment to fresh ingredients and fast, friendly service. I’m excited to bring my leadership experience and passion for team development to a brand known for quality and customer satisfaction.
2. What do you know about Five Guys’ brand values?
Answer: Five Guys emphasizes freshness, cleanliness, customer service, and teamwork. Their “no freezers, just coolers” approach shows their dedication to quality food, and I’m aligned with their hands-on, fast-paced culture.
3. How would you handle a team member consistently arriving late?
Answer: I’d start by having a private, honest conversation to understand the root cause. I’d then clarify expectations, offer support, and document the behavior. Consistent follow-up would be key.
4. Describe a time you handled a customer complaint.
Answer: A customer once received a cold order due to a kitchen mix-up. I apologized sincerely, replaced the order promptly, and offered a complimentary side. They appreciated the fast resolution and returned the next day.
5. What steps would you take to ensure food safety compliance?
Answer: I’d ensure all team members are trained in food safety, enforce proper hygiene, use temperature logs, and perform regular audits. Cleanliness and accountability are non-negotiables.
6. How do you motivate a team during a busy shift?
Answer: I lead with energy and positivity. I recognize great performance in real-time, delegate efficiently, and keep communication flowing to minimize stress and keep everyone focused.
7. What would you do if a team member wasn’t performing during a rush?
Answer: I’d quickly step in to support and redirect them. If needed, I’d reassign roles to play to each team member’s strength and debrief after the rush to coach and improve.
8. How do you manage shift scheduling conflicts?
Answer: I listen to both parties, look for fair solutions, and always have a backup plan. Communication, flexibility, and cross-training help avoid last-minute stress.
9. Describe your experience with inventory and ordering.
Answer: I’m experienced in tracking inventory levels, reducing waste, and using forecasting tools. At my last job, I reduced overstock issues by 15% with tighter controls and accurate demand tracking.
10. How would you maintain Five Guys’ high standards during a staff shortage?
Answer: I’d streamline operations by prioritizing key tasks, stepping into roles as needed, and maintaining morale through encouragement. Cross-trained teams make all the difference.
11. How do you handle feedback from upper management?
Answer: I welcome it. Feedback is essential for growth, and I use it as a roadmap to improve team performance and personal leadership.
12. What would your former team say about your leadership style?
Answer: They’d likely describe me as approachable, fair, and results-driven. I build trust by listening, leading by example, and recognizing hard work.
13. How do you handle disagreements with other managers or supervisors?
Answer: I aim for respectful, solutions-focused conversations. If needed, I involve a neutral third party. The goal is always what’s best for the team and business.
14. Describe your multitasking skills in a fast-paced setting.
Answer: I thrive in high-pressure environments. I prioritize tasks based on urgency and impact while maintaining calm and focus, which helps the team stay on track too.
15. What metrics would you monitor to ensure the restaurant is successful?
Answer: I’d track labor cost percentage, food waste, customer satisfaction scores, speed of service, and sales targets. These offer a clear snapshot of performance.
16. How do you handle training new team members?
Answer: I pair them with experienced staff, walk them through SOPs, and give regular feedback. I make training interactive and paced to their learning style.
17. What’s your biggest strength as a manager?
Answer: My biggest strength is team-building. I know how to bring out the best in people and create a positive, productive atmosphere.
18. Tell me about a time you increased store efficiency.
Answer: I introduced a prep station checklist system that cut prep time by 20% and reduced forgotten items during busy hours.
19. What’s your availability like?
Answer: I understand the restaurant industry demands flexibility. I’m available for nights, weekends, and holidays as needed.
20. Do you have any questions for us?
Answer: Yes—how do you measure success for your Assistant Managers? And what opportunities exist for long-term growth within Five Guys?
Final Thoughts: Nail Your Five Guys Interview with Confidence
Walking into an Assistant Manager interview at Five Guys is your opportunity to shine as a leader and a team player. Show you understand their brand values, highlight your operational and interpersonal skills, and come prepared with thoughtful questions.
Bonus Interview Tips:
Dress professionally, even if it’s a casual environment.
Research the specific location and its customer reviews.
Practice answering out loud to stay confident and concise.
Emphasize people skills just as much as food or operations knowledge.
With preparation and a genuine passion for hospitality, you’ll not only ace your Five Guys interview—you’ll thrive in the role. Good luck!
