The role of an Administrator at Marsh & Parsons is a vital one within the dynamic world of property and estate management. As a leading London estate agency, Marsh & Parsons prides itself on efficiency, customer service, and seamless office support. As an Administrator, your job is to keep things running smoothly behind the scenes—handling documentation, managing databases, liaising with clients, coordinating appointments, and supporting the sales or lettings team.
The average salary for a Marsh & Parsons Administrator ranges from £24,000 to £30,000 per annum, depending on experience and department. There are also potential bonuses based on office performance and customer satisfaction scores.
To help you secure this rewarding role, we’ve compiled the top 20 interview questions with sample answers that are tailored specifically for a Marsh & Parsons Administrator interview in 2025.
1. Tell us about yourself.
This is your elevator pitch. Highlight your admin experience, attention to detail, communication skills, and familiarity with the property sector.
Sample Answer:
“I’ve worked in administrative roles for over three years, supporting fast-paced sales teams. I’m highly organized, proactive, and comfortable with both client-facing and back-office tasks. I’m passionate about property and excited about the chance to contribute to a prestigious company like Marsh & Parsons.”
2. What do you know about Marsh & Parsons?
They’re checking your research skills.
Sample Answer:
“Marsh & Parsons is a leading London estate agency with a history dating back to 1856. Known for blending traditional values with modern marketing, the company has a strong reputation in sales, lettings, and property management across prime London areas.”
3. What does an Administrator do in an estate agency?
Tailor your answer to reflect both the industry and the company.
Sample Answer:
“An Administrator handles all critical support functions including preparing contracts, managing property listings, updating CRM systems, liaising with solicitors, and ensuring compliance documentation is in order.”
4. Why do you want to work for Marsh & Parsons?
Highlight alignment with their brand and culture.
Sample Answer:
“I admire Marsh & Parsons’ customer-first philosophy and their strong brand identity. I value working in a structured yet dynamic environment, and I see this as a place where I can grow professionally.”
5. How do you prioritize tasks when everything feels urgent?
Demonstrate your time management skills.
Sample Answer:
“I use a mix of digital tools and daily task lists to organize my work. I prioritize by deadlines and business impact, often communicating with the team to reassess priorities as needed.”
6. Describe a time you dealt with a difficult colleague or client.
Use the STAR method.
Sample Answer:
“A client was upset due to a delay in documentation. I listened actively, reassured them, and worked with the legal team to expedite the process. They appreciated the follow-up and continued working with us.”
7. Are you familiar with property software systems?
Mention any specific platforms.
Sample Answer:
“Yes, I’ve worked with Reapit and Alto for CRM management and property listings. I’m also proficient in Microsoft Office and Adobe Acrobat.”
8. How do you handle confidential information?
Trustworthiness is crucial.
Sample Answer:
“I understand the importance of GDPR and client confidentiality. I make sure documents are securely stored, both physically and digitally, and I never share sensitive data without permission.”
9. How would you manage multiple deadlines across departments?
Sample Answer:
“I rely on structured scheduling, regular check-ins, and proactive communication to stay ahead of deadlines. I also factor in buffer time for unforeseen delays.”
10. What motivates you in an administrative role?
Show passion for precision and teamwork.
Sample Answer:
“I enjoy creating systems that make others more efficient. It’s satisfying to know my organizational skills help the whole team succeed.”
11. What would you do if you noticed a mistake in a legal document?
Detail-oriented answer required.
Sample Answer:
“I would cross-check with original documentation, flag it to my supervisor or legal team, and ensure it’s corrected before it reaches the client.”
12. How do you manage repetitive tasks without losing focus?
Sample Answer:
“I maintain focus by batching similar tasks, using timers, and setting mini-goals. Repetition doesn’t bother me—it allows me to refine my accuracy.”
13. Describe your communication style.
Sample Answer:
“I’m clear, concise, and polite—whether writing an email or speaking on the phone. I adapt my tone based on the audience and situation.”
14. Have you ever improved a process at work?
Sample Answer:
“At my last job, I streamlined the filing system, reducing document retrieval time by 40%. I also created templates that improved consistency in client communications.”
15. How do you stay calm under pressure?
Sample Answer:
“I take a moment to breathe, break tasks into smaller steps, and focus on solving one issue at a time. A calm mindset leads to better decisions.”
16. What’s your experience with diary management?
Sample Answer:
“I’ve managed calendars for senior team members, booking meetings, property viewings, and arranging travel logistics—all while avoiding scheduling conflicts.”
17. Are you more comfortable working independently or as part of a team?
Sample Answer:
“I enjoy both. I thrive in solo tasks like data entry and document control, but I also enjoy team meetings and collaborative planning.”
18. How would you handle a last-minute schedule change?
Sample Answer:
“I’d immediately notify all stakeholders, update the CRM, and offer alternative slots. My goal is to minimize disruption and maintain professionalism.”
19. What would you do on your first week at Marsh & Parsons?
Sample Answer:
“I’d focus on learning internal systems, understanding workflows, and building rapport with the team. Observing and asking questions helps me integrate quickly.”
20. Do you have any questions for us?
Sample Answer:
“Yes—how does Marsh & Parsons support career development for its administrative staff? Also, what would a successful first 3 months look like in this role?”
Final Interview Coaching and Tips
Congratulations on getting to the interview stage! Here are a few final tips to help you stand out:
Dress smartly even if the interview is virtual. Appear polished and professional.
Research the branch and team you’re applying to—specifics impress.
Use the STAR method (Situation, Task, Action, Result) when answering competency questions.
Prepare 2–3 thoughtful questions to ask the interviewer.
Practice speaking confidently, but stay warm and authentic.
Follow up with a thank-you email after the interview to reinforce your interest.
Landing a role at Marsh & Parsons means becoming part of a trusted and respected property brand. With preparation and a positive mindset, you can absolutely make a lasting impression.
Good luck—you’ve got this!
