Landing a role as a Securitas Security Supervisor is a fantastic career step for those looking to progress in the security industry. This pivotal position involves overseeing security operations, managing teams, ensuring compliance with safety regulations, and maintaining a secure environment for clients. The role demands leadership, attention to detail, and strong communication skills. In the UK, Securitas Security Supervisors typically earn between £25,000 and £35,000 per year, with variations depending on location and experience.
In this blog post, I will take you through 25 fully explained interview questions and answers designed specifically for the Securitas Security Supervisor role. Whether you’re preparing for your first interview or looking to sharpen your skills, this guide—crafted from over 25 years of career coaching experience—will equip you with the confidence and knowledge to succeed. Let’s dive in!
1. Tell me about yourself.
This is often the opening question. Keep your answer concise and focused on your security background, leadership experience, and motivation for applying to Securitas. Example: “I have over five years’ experience in security, with three years leading teams in high-risk environments. I’m passionate about maintaining safety standards and believe Securitas’ commitment to integrity aligns with my values.”
2. Why do you want to work for Securitas?
Demonstrate your research. Mention Securitas’ reputation, values, and industry leadership. For example, “Securitas’ focus on innovative security solutions and employee development attracted me because I want to grow professionally while contributing to an organisation that values safety and ethics.”
3. What are the key responsibilities of a Security Supervisor?
Outline duties such as managing security personnel, conducting risk assessments, handling incidents, and liaising with clients and law enforcement.
4. Describe a time you managed a difficult security incident.
Use the STAR method (Situation, Task, Action, Result). Example: “During a large event (S), I noticed a potential security breach (T). I immediately coordinated my team (A), resulting in a swift response and no harm to attendees (R).”
5. How do you ensure your team adheres to security policies?
Talk about training, clear communication, regular checks, and leading by example.
6. What qualities make an effective Security Supervisor?
Mention leadership, communication, decisiveness, attention to detail, and the ability to stay calm under pressure.
7. How do you handle conflict within your team?
Explain your approach to active listening, mediation, and finding fair resolutions.
8. What experience do you have with health and safety regulations?
Give examples of compliance checks, risk assessments, and reporting procedures.
9. How do you motivate your security team?
Discuss setting clear goals, recognising good performance, and fostering a supportive environment.
10. Tell me about a time you improved a security process.
Use STAR: “At my previous job (S), I noticed inefficient incident reporting (T). I developed a streamlined digital form (A), which improved response times by 30% (R).”
11. How do you stay updated on security industry trends?
Mention professional development, reading industry news, attending workshops or training.
12. Describe how you handle high-pressure situations.
Highlight your ability to prioritise, stay calm, and make quick decisions.
13. What steps would you take if a team member was underperforming?
Discuss coaching, setting improvement plans, and regular feedback sessions.
14. How familiar are you with CCTV and alarm systems?
Provide details of your hands-on experience and troubleshooting abilities.
15. What do you do to ensure excellent customer service in your role?
Talk about professionalism, communication, and responsiveness to client needs.
16. Describe a time you had to enforce rules that were unpopular.
Explain the situation, your approach to communication, and how you maintained team cohesion.
17. How would you handle a breach of security protocol?
Outline immediate action, investigation, reporting, and preventive measures.
18. What is your approach to teamwork and collaboration?
Emphasise communication, respect, and shared goals.
19. How do you prioritise tasks during a busy shift?
Discuss planning, delegation, and adaptability.
20. Can you explain the STAR model?
Demonstrate your understanding by briefly explaining it: “It’s a structured method to answer behavioural questions by outlining the Situation, Task, Action, and Result.”
21. What are your salary expectations?
Research and provide a realistic range based on industry standards. Be honest yet flexible.
22. Do you have any questions for us?
Always prepare questions about team structure, company culture, or career progression.
23. How do you handle confidential information?
Highlight your respect for privacy, compliance with protocols, and discretion.
24. Tell me about a time you led a team through a challenging situation.
Use STAR to showcase leadership and problem-solving.
25. Why should we hire you as a Security Supervisor?
Summarise your skills, experience, and dedication, linking them to Securitas’ needs.
General interview coaching encouragement and tips
Preparing for a Securitas Security Supervisor interview can feel daunting, but remember, the key to success lies in preparation, practice, and confidence. Use the STAR model to structure your answers—this shows clear, logical thinking and real-world competence. Always be honest, punctual, and dress professionally.
During the interview, listen carefully and answer clearly. Don’t hesitate to ask for clarification if needed. Show enthusiasm for the role and knowledge of the company. Remember, interviews are two-way streets—you’re also assessing if Securitas is the right fit for you.
Avoid negative talk about previous employers or colleagues and don’t interrupt the interviewer. Keep answers focused and avoid rambling. Prepare examples ahead of time and rehearse them.
If you want personalised support, consider booking an appointment with an interview coach. Professional interview training can make all the difference to your confidence and performance. The right interview coaching equips you with techniques to handle tough questions and present your best self.
Good luck with your interview preparation—you’re closer than you think to becoming a successful Securitas Security Supervisor!
