As someone who has spent over 25 years guiding people through career changes and job interviews, I can confidently say that the role of a Superdrug Beauty Studio Stylist is one of the most rewarding in the retail beauty sector. You’re not just offering beauty treatments – you’re creating confidence, enhancing self-esteem, and representing one of the UK’s most recognised health and beauty brands.
Job Description:
A Beauty Studio Stylist at Superdrug delivers a variety of services, from brow shaping and lash treatments to make-up application and skincare advice. You’ll be responsible for delivering high-quality customer service, meeting sales targets, and keeping your work area professional and hygienic.
Salary:
In the UK, a Superdrug Beauty Studio Stylist typically earns between £10.50 – £11.50 per hour, with the opportunity for bonuses based on performance and sales. There’s also staff discount, training opportunities, and career progression within the brand.
Below, I’ll walk you through 25 common interview questions and model answers—from opening icebreakers to competency-based questions—plus my best interview coaching advice using the STAR model (Situation, Task, Action, Result). Whether you’re new to the beauty industry or an experienced stylist, these answers will help you shine.
1. Tell me about yourself.
Model Answer: “I’m a qualified beauty therapist with three years’ experience in brows, lashes, and make-up. I love combining my technical skills with warm customer service, helping clients feel their best. I’m particularly drawn to Superdrug because of its accessible beauty ethos and commitment to quality treatments.”
2. Why do you want to work for Superdrug?
Model Answer: “I admire Superdrug’s reputation for offering professional beauty services at great value. I’m also impressed by your in-house training programmes and the opportunity to work with a diverse customer base.”
3. What beauty treatments are you most confident in?
Model Answer: “I excel in brow shaping and lash lifts, and I’ve received consistent positive feedback on my make-up applications for special occasions.”
4. Describe a time you dealt with a challenging customer. (STAR)
Model Answer:
Situation: A client was unhappy with her brow shape.
Task: My job was to resolve the issue professionally.
Action: I listened carefully, apologised, and offered a complimentary touch-up.
Result: She left happy and became a repeat customer.
5. How do you stay up to date with beauty trends?
Model Answer: “I follow leading beauty influencers, attend trade shows, and take CPD courses. I believe staying current is vital in delivering modern treatments.”
6. How do you ensure hygiene standards?
Model Answer: “I sanitise tools after every client, wear gloves for treatments, and follow industry hygiene protocols without exception.”
7. How do you upsell products without being pushy?
Model Answer: “I use a consultative approach—listening to the client’s needs and recommending products that genuinely benefit them.”
8. Tell me about a time you worked to a sales target.
Model Answer (STAR):
Situation: Monthly retail target of £1,500.
Task: Increase product sales through appointments.
Action: Recommended aftercare products during consultations.
Result: Exceeded target by 20%.
9. What would you do if a client was late?
Model Answer: “I’d politely explain how it may affect their treatment time and adapt where possible without compromising the next client’s booking.”
10. How do you handle back-to-back appointments?
Model Answer: “I manage time strictly, prepare my station in advance, and remain calm under pressure.”
11. Describe your ideal customer service experience.
Model Answer: “It’s when the client leaves not just satisfied but genuinely delighted—often because I’ve gone above and beyond.”
12. What does great teamwork mean to you?
Model Answer: “Supporting colleagues, sharing tips, and stepping in when needed, so the whole team delivers consistently high service.”
13. How would you promote Superdrug’s Beauty Studio services?
Model Answer: “By engaging customers in-store, using social media, and showcasing before-and-after photos with consent.”
14. Have you ever made a mistake with a treatment?
Model Answer: “Yes—once I applied slightly too much tint. I immediately corrected it and offered a free future treatment. It reinforced my commitment to accuracy.”
15. How do you deal with slow business periods?
Model Answer: “I use the time to refresh displays, practise techniques, and reach out to past clients with offers.”
16. Why should we hire you over other candidates?
Model Answer: “I combine proven technical skills with a passion for making clients feel valued, and I consistently exceed sales and service expectations.”
17. Describe a time you resolved a team conflict.
Model Answer (STAR):
Situation: Disagreement over appointment scheduling.
Task: Maintain harmony and fairness.
Action: Suggested a rota system everyone agreed on.
Result: Reduced scheduling issues completely.
18. How do you adapt when learning a new treatment?
Model Answer: “I embrace training, ask for feedback, and practise until I’m confident delivering it professionally.”
19. What are your favourite Superdrug products?
Model Answer: “I’m a big fan of B. Skincare—it’s affordable yet high quality, and I often recommend it to clients.”
20. How do you prepare for a busy Saturday?
Model Answer: “I organise my station the day before, check stock, and mentally prepare for high energy and quick turnarounds.”
21. How would you handle a nervous first-time client?
Model Answer: “I’d explain each step, check their comfort level, and reassure them throughout the treatment.”
22. What would you do if a colleague was not following hygiene protocols?
Model Answer: “I’d discreetly raise it with them first, and if needed, escalate it to the manager.”
23. How do you maintain a professional appearance?
Model Answer: “I follow the dress code, keep my hair neat, and wear natural, polished make-up.”
24. Tell me about your proudest moment as a stylist.
Model Answer: “Helping a bride-to-be with her make-up who cried happy tears when she saw the result—it was unforgettable.”
25. Do you have any questions for us?
Model Answer: “Yes—what are the most popular treatments at this store, and how do you support ongoing stylist training?”
Interview Do’s and Don’ts
Do: Arrive early, research Superdrug’s values, and bring your portfolio.
Do: Practise answers using the STAR model.
Don’t: Speak negatively about past employers.
Don’t: Overlook body language—smile and maintain good posture.
Final Interview Coaching Encouragement
Remember, Superdrug wants someone who can combine skill with genuine warmth. Prepare by practising these answers out loud, visiting a store to observe, and picturing yourself succeeding. Interviews are as much about personality as technical skill—so let your passion shine.
If you’d like personalised interview training with an expert interview coach, I offer tailored interview coaching sessions to help you ace the Superdrug Beauty Studio Stylist interview and secure the job you deserve. Book your session today and let’s get you that dream role.
