A career as a Lettings Negotiator at Bairstow Eves is a promising opportunity for individuals passionate about real estate, customer service, and sales. As one of the UK’s most established estate agencies, Bairstow Eves is known for its high standards and strong market presence. The Lettings Negotiator role involves marketing rental properties, liaising with landlords and tenants, conducting viewings, negotiating rental agreements, and meeting monthly targets.
The average salary for a Lettings Negotiator at Bairstow Eves ranges between £20,000 and £28,000 per annum, with additional commission-based earnings, making it an appealing role for ambitious, target-driven individuals.
1. Tell me about yourself. This is your elevator pitch. Highlight your background, passion for property, and customer-facing experience. Example: “I have three years of experience in retail sales and a strong interest in property. I enjoy fast-paced environments and pride myself on my negotiation and people skills.”
2. Why do you want to work at Bairstow Eves? Showcase your research. “Bairstow Eves has an excellent reputation in the property market. I admire its client-first approach and professional development opportunities.”
3. What does a Lettings Negotiator do? Demonstrate understanding: “They manage the rental process from listing to move-in, including marketing, viewings, negotiations, and tenancy agreements.”
4. How would you handle a difficult landlord? Show conflict resolution skills. “I’d stay professional, listen to their concerns, and find a solution that balances their expectations with market realities.”
5. Describe a time you hit or exceeded a sales target. Use the STAR method. “At my previous job, I increased monthly sales by 25% by upselling property features and refining follow-up strategies.”
6. How do you stay organized in a fast-paced environment? Talk tools and habits. “I use digital calendars, CRM systems, and to-do lists to track appointments, leads, and tasks efficiently.”
7. What would you do if a tenant fails a reference check? “I’d inform the landlord professionally and suggest alternative tenants or solutions like guarantors if appropriate.”
8. What do you know about property law and tenancy agreements? Demonstrate your knowledge. “I understand key aspects like assured shorthold tenancies, deposit protection schemes, and notice periods.”
9. How do you handle rejection? “Rejection is part of sales. I treat it as a learning opportunity, stay positive, and focus on improving my approach.”
10. How do you build trust with clients? “By being honest, responsive, and delivering on promises. I believe in transparent communication throughout the rental process.”
11. Are you comfortable working towards targets and commission? “Absolutely. I’m motivated by performance metrics and see targets as a way to track success and improve continuously.”
12. What would you do if a property wasn’t getting interest? “I’d review the listing, enhance marketing photos and description, reassess pricing with the landlord, and increase outreach.”
13. How do you manage your time between multiple clients and properties? “I prioritize based on urgency and schedule tasks in blocks to ensure every client receives timely updates and attention.”
14. Can you give an example of a successful negotiation? “I once negotiated a rent reduction by highlighting the long-term benefits of a reliable tenant, which both parties appreciated.”
15. What CRM or software tools have you used? “I have experience with Reapit and Salesforce. I’m quick to learn new systems and value digital efficiency.”
16. What do you do to stay current with the property market? “I follow Rightmove, Zoopla, local property news, and industry blogs to stay informed on trends and legislation.”
17. How would you deal with a last-minute cancellation of a property viewing? “I’d immediately contact the next client in line, adjust my schedule, and communicate transparently with all parties.”
18. Describe your ideal work environment. “Fast-paced, collaborative, and goal-oriented. I thrive in teams where everyone supports each other to meet targets.”
19. What sets you apart from other candidates? “My proactive attitude, customer service background, and genuine passion for property distinguish me in this role.”
20. Do you have any questions for us? Have a few ready: “What does success look like in the first 6 months? What training opportunities do you provide?”
Final Interview Tips and Encouragement Interviewing for Bairstow Eves is a chance to showcase your energy, professionalism, and hunger for success. Make sure to dress smartly, research the brand, and prepare questions that reflect your ambition. Practice your answers aloud, maintain confident body language, and most importantly, be authentic. Employers appreciate honesty and enthusiasm.
Remember, every interview is a two-way street. While you’re being assessed, you’re also deciding if the company is right for you. Go in prepared, stay composed, and let your personality shine through.
Good luck!
