Top 20 Interview Questions and Answers for Band 1 NHS Domestic Assistant
The role of a Band 1 NHS Domestic Assistant is one of the most vital in maintaining the hygiene, safety, and comfort of healthcare environments. While often behind the scenes, Domestic Assistants play a frontline role in infection prevention, patient satisfaction, and day-to-day operations of hospitals and clinics. This entry-level NHS job typically involves cleaning patient rooms, restocking supplies, waste disposal, and maintaining cleanliness across wards, bathrooms, corridors, and other communal areas.
According to NHS pay scales in 2025, Band 1 roles typically offer a starting salary of around £22,000 per annum, with additional enhancements for evening, weekend, or night shifts. With job security, structured progression, and a critical impact on healthcare delivery, it’s a sought-after position that deserves thorough preparation for the interview process.
Below are the top 20 NHS Band 1 Domestic Assistant interview questions with sample answers to help you shine.
Top 20 NHS Band 1 Domestic Assistant Interview Questions & Model Answers
Tell us about yourself.
Answer: I’m a reliable and hardworking individual with a strong attention to detail. I have experience in cleaning roles and take pride in maintaining high hygiene standards. I’m passionate about supporting healthcare teams and ensuring a safe, clean environment for patients and staff.
Why do you want to work for the NHS as a Domestic Assistant?
Answer: The NHS plays a vital role in the community, and I want to be part of that mission. As a Domestic Assistant, I can contribute to patient wellbeing by creating a clean, safe, and comfortable environment.
What cleaning experience do you have?
Answer: I’ve worked in hospitality and school environments, where hygiene standards are equally important. I have experience using cleaning agents safely, following schedules, and ensuring public areas are kept tidy.
How do you handle working under pressure?
Answer: I stay calm, focus on prioritizing tasks, and communicate with my team. Even during busy times, I stick to protocols and maintain cleanliness without compromising on quality.
What would you do if you noticed a biohazard or bodily fluid spill?
Answer: I would follow the NHS infection control protocols by using appropriate PPE, signage, and cleaning products. If unsure, I would report the incident to my supervisor immediately.
Describe a time you worked as part of a team.
Answer: In my previous role, we had to deep-clean a facility overnight. I collaborated with my colleagues, divided the workload efficiently, and ensured we finished the job to high standards on time.
How do you prioritize tasks during your shift?
Answer: I start with time-sensitive areas like patient rooms and high-traffic zones. I also consider any special instructions from nursing staff or supervisors to align my priorities.
Are you comfortable handling cleaning chemicals and equipment?
Answer: Yes, I’ve been trained in COSHH and understand the importance of using PPE and following instructions when using cleaning agents or machinery like floor buffers.
What steps do you take to ensure patient privacy and dignity?
Answer: I knock before entering, close doors when cleaning patient areas, and remain discreet. I respect patient space and always follow NHS confidentiality policies.
How do you respond to constructive criticism?
Answer: I welcome it as a chance to improve. I listen carefully, ask questions if needed, and apply feedback to perform better next time.
What would you do if a patient or visitor asked you for help?
Answer: While I’d stay within my role’s scope, I would assist where appropriate, such as guiding them to the right ward or alerting clinical staff if it’s a medical concern.
How do you ensure health and safety while cleaning?
Answer: I use warning signs, follow protocols, wear correct PPE, and make sure areas are safe for others during and after cleaning.
Describe your ideal work environment.
Answer: A supportive, respectful environment where everyone plays their part. I work best in clean, organized spaces with clear communication and team spirit.
What do you do if you finish your cleaning duties early?
Answer: I would check with my supervisor for additional tasks or help colleagues who may need support. I believe in being proactive.
How do you maintain motivation in repetitive tasks?
Answer: I focus on the importance of the job—every task, no matter how small, contributes to patient safety. I take pride in doing each job to the best of my ability.
Have you worked shifts, including nights or weekends?
Answer: Yes, I’m flexible with my availability and have experience with various shift patterns. I understand that healthcare is a 24/7 operation.
What would you do if you saw a colleague not following hygiene standards?
Answer: I would politely remind them of the correct procedure and, if necessary, report it to a supervisor to protect patient safety.
What qualities make you a good Domestic Assistant?
Answer: I’m detail-oriented, reliable, punctual, and take initiative. I work well both independently and in a team and always aim for high cleanliness standards.
How do you handle difficult or rude individuals?
Answer: I remain calm and professional. I don’t take it personally, and I focus on resolving the situation respectfully or seek help if needed.
Are you familiar with infection prevention and control measures?
Answer: Yes, I understand the importance of hand hygiene, correct disposal of waste, using colour-coded equipment, and following cleaning protocols to prevent cross-contamination.
General Interview Coaching Tips
Preparing for a Band 1 NHS Domestic Assistant interview doesn’t require advanced qualifications, but it does require heart, attention to detail, and a strong understanding of hygiene and professionalism. Here are some final tips:
Dress smartly and arrive early.
Practice your answers with a friend or in front of a mirror.
Learn the Trust’s values and mention how your work supports them.
Bring examples from real life—even non-healthcare jobs count.
Don’t forget to ask a question at the end of your interview—it shows interest and initiative.
You’re not just applying for a cleaning job—you’re becoming a key player in healthcare. Believe in the difference you make every day.
