Being a lifeguard at Better UK (GLL) is a vital and rewarding position that goes far beyond simply watching over a pool. Lifeguards play a crucial role in ensuring the safety and wellbeing of all pool users, responding quickly to emergencies, and maintaining a safe environment. The job involves vigilant monitoring, first aid skills, and strong communication to manage any risks effectively. Lifeguards must also enforce facility rules and deliver excellent customer service. In the UK, a lifeguard’s salary typically ranges between £17,000 to £21,000 annually, with potential for growth based on experience and location. This role offers great opportunities for personal development and career progression within Better UK (GLL), one of the country’s leading leisure operators.
20 Interview Questions and Answers for Better UK (GLL) Lifeguard
1. Why do you want to work as a lifeguard with Better UK (GLL)?
I am passionate about water safety and enjoy helping others. Better UK (GLL) has a strong reputation for community-focused leisure, and I want to contribute to creating a safe, welcoming environment for all users.
2. What qualities make a good lifeguard?
Alertness, strong swimming skills, quick decision-making, effective communication, and calmness under pressure are key qualities.
3. How do you handle a situation where a swimmer is in distress?
I would immediately alert others, enter the water safely to assist, and follow rescue protocols. After the rescue, I would provide first aid if necessary and ensure the swimmer is safe.
4. How do you stay alert during long shifts?
I take regular short breaks when possible, stay hydrated, and keep mentally engaged by scanning all areas of the pool attentively.
5. Describe a time when you had to manage a difficult customer or situation.
In my previous role, a customer was not following pool rules. I calmly explained the rules, listened to their concerns, and ensured they understood the safety reasons behind them.
6. How do you prioritize safety in your daily duties?
Safety is my top priority; I continuously monitor the pool area, check equipment, and remain ready to respond to emergencies instantly.
7. What certifications or training do you hold relevant to lifeguarding?
I hold the National Pool Lifeguard Qualification (NPLQ) and first aid certification, which ensures I am prepared for emergencies.
8. How do you handle emergency situations under pressure?
I stay calm, follow my training, communicate clearly with my team, and act swiftly to resolve the situation.
9. Can you explain the steps of performing CPR?
I would check responsiveness and breathing, call for help, start chest compressions at the correct rate and depth, and provide rescue breaths until professional help arrives.
10. What would you do if you saw two swimmers struggling in the water at the same time?
I would prioritize the swimmer in the most immediate danger, call for assistance, and perform rescue procedures as trained.
11. How would you deal with a non-swimmer who suddenly panics in the water?
I would approach calmly, reassure them, provide floatation aid, and guide them safely to the pool edge.
12. Why is teamwork important in a lifeguarding environment?
Teamwork ensures quick, coordinated responses during emergencies and helps maintain a safe environment through shared vigilance.
13. How do you ensure inclusivity and accessibility for all pool users?
By respecting all users, adapting communication, and assisting anyone who may have special needs to enjoy the facility safely.
14. What steps do you take to prevent accidents before they happen?
Constant monitoring, enforcing pool rules, checking equipment, and educating users about safe behaviours.
15. How would you respond to a chemical spill in the pool area?
I would evacuate the area, alert management, and follow the facility’s safety procedures for hazardous spills.
16. What motivates you to stay committed in a demanding job like lifeguarding?
Knowing that I am protecting lives and making a positive impact motivates me every day.
17. How do you manage stress during busy shifts?
I practice controlled breathing, stay focused on tasks, and communicate with colleagues for support.
18. Have you ever had to use first aid? If so, describe the situation.
Yes, I once treated a swimmer with a minor cut by cleaning the wound and applying a bandage while ensuring their comfort.
19. How do you keep your skills up to date?
I attend regular training sessions, refresh my qualifications, and stay informed about best practices.
20. What do you know about Better UK (GLL) and its values?
Better UK (GLL) focuses on community wellbeing, inclusivity, and promoting active lifestyles, aligning with my personal values and approach to lifeguarding.
General Interview Coaching Encouragement and Tips
Approaching your Better UK (GLL) lifeguard interview with confidence is key. Remember to research the company thoroughly and understand the responsibilities of the role. Practice your answers to common questions but stay natural and honest. Demonstrate your passion for safety and helping others, and showcase your relevant certifications and experience clearly. Dress smartly and arrive on time to make a positive first impression. Above all, show enthusiasm and a willingness to learn — qualities that Better UK (GLL) highly values. Good luck, you’ve got this!