Working as a store cleaner at Costa Coffee is more than just tidying up tables and mopping floors — it’s about creating a welcoming and hygienic environment where customers can enjoy their coffee safely and comfortably. The role involves maintaining cleanliness in high-traffic areas, ensuring compliance with health and safety standards, and supporting the team to keep the store running smoothly. A Costa Coffee Store Cleaner typically earns between £9,000 and £14,000 per year, depending on location and experience, making it a valuable entry-level job with opportunities to grow within the company.
20 Interview Questions and Answers for Costa Coffee Store Cleaner
1. Why do you want to work as a store cleaner at Costa Coffee?
I enjoy maintaining cleanliness and understand the importance of hygiene in a food service environment. Costa Coffee’s reputation for quality and customer service motivates me to contribute to a positive experience for customers.
2. What experience do you have in cleaning or maintenance roles?
I have worked in similar roles where I handled daily cleaning tasks, ensured sanitation, and managed waste disposal effectively. I’m familiar with cleaning products and safety protocols.
3. How would you handle a spill during a busy time in the store?
I would act quickly to clean it up safely, placing warning signs around the area to prevent accidents while minimizing disruption to customers and staff.
4. Are you comfortable working as part of a team?
Yes, I understand that a cleaner supports the whole team, and I’m happy to communicate and cooperate to keep the store clean and efficient.
5. How do you prioritize cleaning tasks during a shift?
I would focus first on areas with the highest foot traffic or immediate hazards, like spillages or trash overflow, then move to regular cleaning duties like floor mopping and restroom maintenance.
6. What would you do if you noticed a health or safety issue in the store?
I would report it immediately to the manager and take any necessary immediate action, such as cordoning off unsafe areas or addressing hazards if possible.
7. Can you describe a time when you had to manage multiple tasks at once?
In my previous role, I had to clean multiple sections of a store while assisting with restocking. I created a checklist to stay organized and ensured all tasks were completed efficiently.
8. How do you ensure cleaning products are used safely?
I always read labels and follow instructions, wear protective equipment if required, and store products securely after use.
9. What motivates you in a cleaning role?
I take pride in making spaces clean and inviting, knowing it contributes to the comfort and satisfaction of customers and staff.
10. How would you deal with a difficult customer while cleaning the store?
I would remain polite and professional, focusing on my task while listening carefully and addressing any concerns calmly or referring them to a manager.
11. What hours are you available to work?
I am flexible and willing to work mornings, evenings, weekends, or shifts as needed to support the team.
12. How would you maintain energy and focus during repetitive cleaning tasks?
I stay motivated by setting small goals, taking brief breaks when appropriate, and remembering the importance of my role in the store’s overall success.
13. Are you able to work on your feet for long periods?
Yes, I am physically fit and understand the demands of the role, including standing, walking, and bending.
14. What would you do if you accidentally damaged a piece of equipment?
I would inform the manager immediately and help find a solution, ensuring transparency and responsibility.
15. How important is teamwork in a cleaning role?
Teamwork is essential because a clean store depends on everyone contributing and communicating effectively.
16. What qualities do you think make a good store cleaner?
Attention to detail, reliability, a positive attitude, and the ability to work independently or with a team.
17. Have you worked in a fast-paced environment before?
Yes, and I thrive in such settings by staying organized and calm under pressure.
18. How do you handle feedback or criticism?
I view it as an opportunity to improve and always listen carefully to apply suggestions constructively.
19. Can you give an example of a time when you went above and beyond at work?
Once, I noticed a recurring cleanliness issue and suggested a new cleaning schedule that improved overall hygiene, which my manager appreciated.
20. Why should we hire you as a Costa Coffee Store Cleaner?
I am dedicated, dependable, and understand the importance of maintaining a spotless environment for customers and staff. I’m eager to contribute positively to Costa Coffee’s team.
General Interview Coaching, Encouragement, and Tips
Preparing for a Costa Coffee Store Cleaner interview is about demonstrating reliability, attention to detail, and a positive attitude. Dress neatly, arrive on time, and bring a calm confidence to your interview. Listen carefully to questions, answer clearly, and support your responses with examples from past experience, even if informal. Remember, the role is crucial to the store’s success, so show your enthusiasm for contributing to a clean, safe, and welcoming environment. Finally, don’t be afraid to ask your own questions about the role or company—it shows you’re engaged and serious about the opportunity. Good luck!
