David Lloyd Clubs Catering Assistant Interview Questions and Answers

The role of a Catering Assistant at David Lloyd Clubs is vital in delivering top-quality service and supporting the daily operations of the club’s restaurant and hospitality services. Whether you’re prepping food, ensuring a clean and welcoming dining area, or assisting the head chef and front-of-house team, you’re part of the member experience. It’s a hands-on, people-focused job perfect for those who enjoy fast-paced environments and teamwork.

Typical responsibilities include maintaining hygiene standards, preparing ingredients, serving customers, and helping with stock rotation and kitchen organization. As of 2025, the average salary for a Catering Assistant at David Lloyd Clubs in the UK ranges between £10.50 to £11.75 per hour, depending on location and experience, with additional perks such as club membership and development opportunities.

If you’re preparing for an interview at David Lloyd Clubs, reviewing common interview questions is one of the best ways to boost your confidence. Below are 20 popular Catering Assistant interview questions and suggested answers to help you succeed.


1. Why do you want to work as a Catering Assistant at David Lloyd Clubs?
Answer: I’m passionate about health and hospitality, and David Lloyd Clubs stands out for its commitment to premium service and member experience. I thrive in energetic environments and enjoy providing excellent customer service while working as part of a team.

2. What do you know about David Lloyd Clubs?
Answer: David Lloyd Clubs is a premium health, fitness, and wellness brand with locations across the UK and Europe. The clubs offer gym facilities, swimming pools, tennis courts, spas, and restaurants, focusing on both fitness and family-friendly experiences.

3. How would you deal with a difficult customer during peak hours?
Answer: I would stay calm, listen to their concern, and respond politely. I would try to resolve the issue quickly and professionally, and if needed, escalate to a manager while ensuring the rest of the team stays focused.

4. What experience do you have in catering or hospitality?
Answer: I’ve worked in fast-paced café and kitchen environments where I handled food prep, maintained hygiene standards, and interacted with customers. This gave me the ability to multitask while maintaining high service standards.

5. How do you manage food safety and hygiene?
Answer: I follow proper hand-washing techniques, use correct food storage methods, label items with use-by dates, and clean surfaces regularly to meet food safety standards like HACCP.

6. Describe a time when you had to work as part of a team.
Answer: During a busy event, our team had to coordinate to serve over 100 guests. I took on prepping roles and helped with service, ensuring communication was smooth and tasks were evenly distributed.

7. How would you respond if a colleague wasn’t pulling their weight?
Answer: I’d first offer help or encourage them in a positive way. If the problem continued, I’d discreetly speak to a supervisor so it could be addressed constructively.

8. What would you do if you ran out of a key ingredient during service?
Answer: I’d inform the chef or supervisor immediately, offer alternatives to customers if possible, and help update the stock sheet to avoid it happening again.

9. How do you stay motivated during repetitive tasks?
Answer: I stay focused by setting mini-goals and reminding myself that every task contributes to the bigger picture of customer satisfaction. I also enjoy the rhythm of consistent work.

10. How would you greet a member at the club restaurant?
Answer: I’d greet them with a smile, say “Good morning/afternoon, welcome,” and ask how I can help. Politeness and a positive attitude go a long way in creating a great experience.

11. Can you work flexible shifts, including weekends and evenings?
Answer: Yes, I’m fully flexible and understand that catering roles often require weekend and evening availability.

12. Tell us about a time you went above and beyond for a customer.
Answer: A member mentioned they had allergies not listed on the menu. I checked with the kitchen, offered safe alternatives, and followed up with them later to ensure their satisfaction.

13. How do you handle high-pressure situations in the kitchen or front-of-house?
Answer: I stay focused, prioritize tasks, and communicate clearly with the team to ensure smooth operations. Staying calm is key.

14. What are your strengths that make you a good fit for this role?
Answer: I’m reliable, friendly, quick to learn, and committed to maintaining high standards. I also enjoy working with others to achieve shared goals.

15. How do you prioritize cleaning tasks during a busy shift?
Answer: I follow a routine and tick off tasks as I go. I prioritize safety-related cleaning (like spills) first, then focus on hygiene and presentation standards.

16. What would you do if you noticed a health and safety risk?
Answer: I would report it immediately and take any possible steps to reduce the risk, such as blocking off a wet floor or removing a broken item.

17. Are you comfortable handling food with dietary restrictions (e.g., gluten-free, vegan)?
Answer: Yes, I take dietary requirements seriously and follow proper protocols to avoid cross-contamination.

18. How do you handle receiving and checking deliveries?
Answer: I check items against delivery notes, inspect for quality and temperature, and store items according to food safety standards.

19. Why should we hire you over other candidates?
Answer: I bring a positive attitude, hands-on experience, and a genuine passion for hospitality. I’m eager to contribute to the team and grow with David Lloyd Clubs.

20. Do you have any questions for us?
Answer: Yes, I’d love to know more about the training and development opportunities available for Catering Assistants at David Lloyd Clubs.


Interview Coaching Tips to Boost Your Confidence

Preparing for a catering assistant interview at David Lloyd Clubs doesn’t have to be intimidating. Here are a few final coaching tips to help you stand out:

  • Do your research: Learn about the club’s values, services, and team culture.

  • Dress professionally: Aim for smart casual unless otherwise instructed.

  • Show enthusiasm: Hiring managers look for candidates who truly want the job.

  • Practice aloud: Answering questions in front of a mirror or friend boosts fluency.

  • Ask questions: Prepare 2–3 thoughtful questions to show your engagement.

Remember, interviews are not just about assessing you—they’re also a chance for you to see if the role fits your goals. Stay confident, stay positive, and let your personality shine.



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