The role of a Lettings Negotiator at Gascoigne-Pees is more than just showing properties. It’s about matching people to homes, understanding client needs, and managing tenancies smoothly from start to finish. As part of the prestigious Countrywide Group, Gascoigne-Pees holds a reputation for quality service and deep local market knowledge.
A Lettings Negotiator is responsible for registering applicants, arranging viewings, securing tenancy agreements, liaising with landlords, and managing administrative duties efficiently. With the UK rental market growing steadily, this role offers excellent long-term career prospects.
Typical Salary for a Lettings Negotiator at Gascoigne-Pees
As of 2025, the average base salary for a Lettings Negotiator at Gascoigne-Pees ranges from £20,000 to £24,000 per year, with additional performance-based bonuses that can bring total earnings up to £30,000 – £35,000 annually. High-performing negotiators may earn even more, especially in high-demand areas.
Top 20 Gascoigne-Pees Lettings Negotiator Interview Questions and Model Answers
1. Why do you want to work for Gascoigne-Pees?
Answer: I admire Gascoigne-Pees’ strong reputation in the property market and its connection to the Countrywide Group. I’m excited about joining a team that values professionalism, local expertise, and customer-first service.
2. What do you think the role of a Lettings Negotiator involves?
Answer: A Lettings Negotiator handles everything from registering applicants to conducting property viewings, negotiating tenancy terms, and ensuring compliance. It’s a balance of sales, customer service, and admin work.
3. How would you handle a situation where two applicants want the same property?
Answer: I would act transparently, informing both applicants that multiple offers exist. I’d advise them to submit their best offer quickly and pass all details to the landlord, who ultimately makes the final decision.
4. What experience do you have that makes you a good fit for this role?
Answer: I have strong customer service experience, attention to detail, and a natural ability to build rapport. I’ve also worked in fast-paced environments, which has prepared me well for a sales-driven role.
5. How would you manage your time when you have multiple viewings in one day?
Answer: I’d prioritize based on location and urgency, ensuring I leave buffer time between appointments. I’d confirm all viewings in advance and use digital tools to manage my schedule efficiently.
6. How do you stay motivated in a target-driven environment?
Answer: I view targets as benchmarks of success. I set mini-goals, track progress, and remind myself that each successful letting means I’ve helped someone find a home and a landlord fill a vacancy.
7. How would you handle a difficult landlord?
Answer: I’d remain professional and patient, listening to their concerns and offering practical solutions. I believe in keeping communication clear, consistent, and respectful at all times.
8. What would you do if a tenant failed to show up for a scheduled viewing?
Answer: I’d follow up promptly by phone or email to reschedule or understand what went wrong. Meanwhile, I’d use the time to preview nearby properties or complete admin work.
9. Are you comfortable with cold calling or following up on leads?
Answer: Yes, I’m confident making calls and following up on leads. I see it as an opportunity to build relationships and uncover new business.
10. Describe a time you exceeded customer expectations.
Answer: In a previous retail role, I stayed late to personally deliver a product to a client who needed it urgently. They later left a glowing review, which meant a lot to me and the team.
11. How do you keep up with local property trends?
Answer: I regularly check portals like Rightmove and Zoopla, read local property news, and talk to colleagues about recent trends and pricing changes.
12. Describe a typical day in this role from your perspective.
Answer: Registering new applicants, contacting landlords, arranging and conducting viewings, updating CRM records, negotiating offers, and ensuring legal compliance – every day is busy but rewarding.
13. How would you handle a disagreement with a colleague?
Answer: I believe in addressing issues calmly and directly. I’d seek to understand their perspective, find common ground, and work towards a resolution that benefits the team.
14. What tools or systems have you used in previous roles for organization?
Answer: I’ve used CRM systems, scheduling tools, and spreadsheets. I’m also proficient in Microsoft Office and learn new software quickly.
15. Can you describe a successful sales experience?
Answer: I once upsold a full furnishings package to a client who initially only wanted basic decor. By understanding their lifestyle and offering a tailored solution, I increased the order value significantly.
16. What would you do if a property is not getting viewings?
Answer: I’d review the listing, update photos or descriptions, adjust pricing if needed, and contact potential matches directly. I’d also suggest feedback from previous applicants to the landlord.
17. How do you ensure legal compliance in lettings?
Answer: I stay updated on current legislation, ensure all paperwork (EPC, gas safety, right to rent, etc.) is completed, and use checklists to avoid missing steps.
18. What would make you successful in this role?
Answer: My drive, communication skills, and ability to handle pressure. I’m proactive, detail-oriented, and genuinely enjoy helping people find the right homes.
19. Are you flexible with working hours, including weekends?
Answer: Yes, I understand that this role requires flexibility, including evenings and weekends. I’m fully prepared to meet those expectations.
20. What are your career aspirations in property?
Answer: I’d like to grow within Gascoigne-Pees, potentially moving into a senior negotiator or branch manager role in the future. I’m committed to learning and developing in the industry.
Interview Coaching Tips for Success
Research the company thoroughly. Know the branch locations, their values, and recent news.
Practice your answers aloud. Confidence grows with repetition.
Dress professionally and be punctual. First impressions matter.
Prepare questions to ask at the end. This shows genuine interest.
Stay positive and authentic. Let your personality come through.
Remember, interviews are a two-way process. Gascoigne-Pees is looking for the right fit, but so are you. Stay confident, be yourself, and show them how you can bring value to their team.
