Working as a Team Member at Leon isn’t just another fast-food job—it’s about being part of a mission-driven company focused on serving naturally fast food that’s good for people and the planet. As a Team Member, you’ll be the heart of the restaurant experience, delivering friendly service, preparing fresh meals, and keeping operations running smoothly. The job involves multitasking, maintaining cleanliness, and being a brand ambassador for Leon’s core values: sustainability, positivity, and real food.
Leon Team Member Job Description:
Team Members at Leon work in a fast-paced environment, handling tasks such as food preparation, customer service, restocking, cleaning, and assisting with deliveries. Flexibility, teamwork, and a passion for healthy food are key.
Leon Team Member Salary:
On average, a Team Member at Leon earns between £10.50 – £12.50 per hour, depending on experience and location, with opportunities for bonuses, meals on shift, and fast-track promotions.
1. Tell me about yourself.
Answer:
“I’m a people-oriented person who thrives in fast-paced environments. I enjoy working in teams, and I’m passionate about food and sustainability—two things that align closely with Leon’s values. I have experience in customer-facing roles and take pride in delivering excellent service.”
2. Why do you want to work at Leon?
Answer:
“I admire Leon’s mission of making natural, nutritious food accessible and fast. I’m excited by the idea of being part of a team that values both health and sustainability. Plus, I love the idea of working in an energetic and purpose-driven environment.”
3. How would you handle a difficult customer?
Answer:
“I would stay calm, listen actively to their concerns, and empathize. I’d try to resolve the issue quickly and politely, always checking with my supervisor if needed. I know that great service means turning negatives into positives.”
4. What do you know about Leon?
Answer:
“Leon was founded in 2004 with a goal to bring naturally fast food to the high street. It’s known for healthy, sustainable meals, plant-based options, and eco-friendly practices like compostable packaging and zero food waste initiatives.”
5. Describe a time you worked under pressure.
Answer:
“In my previous job during lunch rushes, I had to handle multiple orders while keeping service quick and friendly. I stayed focused, prioritized tasks, and communicated well with my team to ensure smooth operation.”
6. How do you work as part of a team?
Answer:
“I’m a good communicator, and I understand the importance of pulling together as a team. Whether it’s covering for a teammate or giving feedback, I believe collaboration leads to the best outcomes.”
7. What shifts are you available to work?
Answer:
“I’m flexible and open to working early mornings, evenings, weekends, and holidays as needed. I understand the importance of availability in a busy food service setting.”
8. How do you ensure food hygiene and safety?
Answer:
“I always follow the rules—washing hands regularly, using gloves when needed, and checking expiration dates. Cleanliness is non-negotiable when handling food.”
9. How would you describe excellent customer service?
Answer:
“It’s about making each guest feel welcomed, valued, and taken care of. That means being friendly, attentive, and going the extra mile to create a positive experience.”
10. What’s your favourite Leon menu item and why?
Answer:
“I love the Moroccan Meatball Hot Box—it’s full of flavour, feels hearty yet healthy, and reflects Leon’s approach to food that’s both comforting and nutritious.”
11. How do you stay motivated during a long shift?
Answer:
“I remind myself of the team’s goals and focus on doing my part well. I also like engaging with customers and finding small ways to keep the energy up—like encouraging teammates.”
12. What would you do if a co-worker was not pulling their weight?
Answer:
“I’d try to speak with them respectfully first to understand if something’s wrong. If it continued, I’d bring it to a supervisor so it could be resolved constructively.”
13. What makes you stand out from other candidates?
Answer:
“My passion for healthy food, positive attitude, and reliability. I genuinely care about the guest experience and bring a strong work ethic every shift.”
14. Can you multitask effectively?
Answer:
“Yes, I’m used to juggling responsibilities. In busy times, I focus on staying calm and organized so I can complete tasks efficiently without compromising service.”
15. How do you handle feedback?
Answer:
“I see feedback as a tool to grow. I appreciate clear, constructive feedback and always aim to improve based on it.”
16. Describe a time you gave great customer service.
Answer:
“At my last job, a regular guest forgot their wallet, and I offered to hold their order until they returned. They came back thankful and mentioned it to the manager—small gestures build loyalty.”
17. How would you react to an unhappy team environment?
Answer:
“I’d try to stay positive and be part of the solution—whether that means listening, suggesting a team talk, or supporting others to build morale.”
18. Do you have experience working with food?
Answer:
“Yes, I’ve worked in cafés and handled food prep and cleaning. I understand the importance of freshness, cleanliness, and quick service.”
19. How would you upsell a product at Leon?
Answer:
“I’d recommend pairings like a drink or dessert with a meal. For example, ‘Would you like to try our turmeric latte with that? It’s one of our top sellers!’—natural and friendly, not pushy.”
20. What are your career goals?
Answer:
“I’m looking to grow within the company—whether that means becoming a Shift Leader or exploring roles in training or operations. I love the idea of building a career at Leon.”
Final Interview Coaching and Encouragement
Preparing for your Leon Team Member interview means more than memorizing answers—it’s about showing your passion for good food, teamwork, and service. Practice your responses, research Leon’s values, and smile. First impressions count. Wear something clean and smart casual, arrive early, and don’t be afraid to let your personality shine. You don’t have to be perfect—you just need to be real, reliable, and ready to learn.
If you’re prepping for a Leon interview, you’ve already taken the first step toward standing out. With a little practice, the right mindset, and these questions under your belt, you’re well on your way to landing the role.
Good luck—you’ve got this!
