NHS Band 5 Physiotherapist Interview Questions and Answers

NHS Band 5 Physiotherapist Interview Questions and Answers: Your Ultimate Guide

Physiotherapists play a crucial role in restoring movement and improving the quality of life for patients across all age groups. A Band 5 NHS Physiotherapist is typically an entry-level role within the NHS, where you’ll work in varied settings including hospitals, community centres, and patient homes. In this position, you’ll be responsible for assessing, diagnosing, and treating a range of physical problems caused by illness, injury, or disability. The current NHS Agenda for Change pay scale puts the Band 5 salary at approximately £28,407 to £34,581 per annum (as of 2024), depending on experience and location.

If you’ve secured an interview for a Band 5 Physiotherapist role, congratulations! This guide will walk you through 20 key interview questions you’re likely to face, along with sample answers to help you shine.

  1. Can you tell us about yourself?

Answer: “I’m a newly qualified physiotherapist with a BSc in Physiotherapy from [University]. During my placements, I gained experience in MSK, neurology, and respiratory care. I’m passionate about holistic rehabilitation and take pride in patient-centred care. I’m particularly excited to work within the NHS due to its multidisciplinary and evidence-based approach.”

  1. Why do you want to work for the NHS?

Answer: “The NHS embodies the values of equity, integrity, and patient-first care. I admire its commitment to accessible healthcare and innovation in clinical practice. Working here means making a real impact while also continuing to grow as a clinician.”

  1. What are the core values of the NHS, and how do they align with your own?

Answer: “The six NHS values include working together for patients, respect and dignity, commitment to quality, compassion, improving lives, and everyone counts. These resonate with me deeply — especially ‘commitment to quality’, which I aim to reflect in all aspects of care.”

  1. How do you approach patient assessment?

Answer: “I start by gathering a detailed history, including subjective and objective information. I then perform appropriate physical examinations based on the patient’s presentation. This is followed by analysis, goal setting, and formulating a treatment plan collaboratively with the patient.”

  1. Describe a time you dealt with a challenging patient.

Answer: “During my placement in neuro rehab, I worked with a stroke patient who was resistant to therapy. I spent time building rapport and understanding his fears. Through motivational interviewing and consistent encouragement, he began to engage more actively.”

  1. How do you prioritise your caseload?

Answer: “I use clinical urgency, patient goals, and discharge planning to determine priorities. For example, patients at risk of deterioration are seen before those stable or awaiting community support. I also liaise with MDT members to coordinate effectively.”

  1. How do you ensure effective communication within a multidisciplinary team?

Answer: “I actively participate in MDT meetings, document care plans clearly, and maintain open communication with colleagues through verbal and written updates. I value collaboration to provide cohesive patient care.”

  1. How would you manage a situation where a patient refused treatment?

Answer: “I would first seek to understand the reason for refusal, address any concerns, and educate the patient on the benefits and risks. If they still decline, I would document the discussion and consult with my senior or MDT as appropriate.”

  1. What experience do you have with electronic health records?

Answer: “During placements, I used systems like SystmOne and EPIC. I’m confident in entering SOAP notes, updating care plans, and maintaining confidentiality in line with GDPR guidelines.”

  1. How do you handle feedback or constructive criticism?

Answer: “I welcome feedback as a tool for growth. In one instance, I was advised to slow down my patient explanations. I reflected and adapted my communication style, resulting in better patient engagement.”

  1. Describe your experience with respiratory physiotherapy.

Answer: “On my acute care placement, I worked with patients post-surgery and with COPD. I provided chest physiotherapy, supported with ACBT techniques, and monitored oxygen levels and respiratory function.”

  1. What manual therapy techniques are you familiar with?

Answer: “I’ve been trained in joint mobilisations, soft tissue massage, and PNF stretching techniques. I always consider clinical reasoning before applying any manual approach.”

  1. How do you maintain patient confidentiality?

Answer: “I follow NHS guidelines, never discuss cases outside clinical areas, and ensure notes are securely stored. I also maintain discretion during patient interactions, especially in shared spaces.”

  1. Tell us about a time you worked under pressure.

Answer: “During my inpatient rehab placement, staff shortages meant managing a high caseload. I prioritised, remained calm, and used time management strategies to ensure all patients received care.”

  1. How do you ensure your practice is evidence-based?

Answer: “I regularly read journals like the Physiotherapy Journal, attend CPD events, and follow NICE guidelines. I also consult with senior staff and the CSP website to stay updated.”

  1. What would you do if you made a clinical error?

Answer: “I would immediately report it according to the NHS incident reporting policy, inform the appropriate staff, reflect on the cause, and implement changes to prevent recurrence.”

  1. How do you build rapport with patients?

Answer: “By showing empathy, actively listening, using appropriate non-verbal cues, and involving them in their care decisions. I adapt my communication based on age, culture, and ability.”

  1. How would you approach a discharge plan?

Answer: “I assess the patient’s physical ability, home situation, and support system. I liaise with occupational therapy and community services to ensure a safe, supported transition home.”

  1. What are your strengths and weaknesses?

Answer: “My strengths include empathy, organisation, and teamwork. A weakness I’ve identified is over-committing to tasks, which I’m working on by setting clearer boundaries and prioritising self-care.”

  1. Where do you see yourself in five years?

Answer: “I hope to have progressed into a Band 6 role, possibly specialising in MSK or neuro, and contributing to service development or mentoring junior staff.”

Final Tips and Encouragement

Interviewing for an NHS Band 5 Physiotherapist role is a significant milestone. Preparation is key — know the NHS values, review common conditions and treatment pathways, and reflect on your clinical experiences. Practice speaking clearly and confidently, and don’t be afraid to ask for clarification during the interview.

Remember, they’re not just hiring your knowledge — they’re hiring your communication skills, your compassion, and your potential to grow in the NHS. Believe in your training, trust your instincts, and let your passion for helping others shine through.

Good luck — you’ve got this!


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