20 interview questions and answers for an NHS Band 7 IT Programme Manager job role
In the NHS, a Band 7 IT Programme Manager plays a crucial role in overseeing complex IT projects that support healthcare delivery and improve patient outcomes. This senior position requires a strong blend of technical knowledge, leadership skills, and stakeholder management to drive digital transformation across NHS organisations. Typically, the Band 7 IT Programme Manager is responsible for planning, coordinating, and delivering IT programmes that align with the NHS’s strategic goals, managing budgets, ensuring compliance with NHS standards, and leading multidisciplinary teams. Salaries for this role generally range from £41,659 to £47,672 per annum, reflecting the level of expertise and responsibility expected.
If you’re preparing for an interview for this challenging and rewarding role, knowing the right questions and crafting well-informed answers can set you apart from other candidates. Here are 20 common interview questions with sample answers to help you showcase your skills, experience, and suitability for an NHS Band 7 IT Programme Manager position.
What attracted you to the NHS and this Band 7 IT Programme Manager role?
Answer: I am passionate about using technology to improve healthcare delivery and patient outcomes. The NHS offers a unique environment where IT programmes have a direct and meaningful impact on people’s lives. This Band 7 role excites me because it combines strategic leadership with hands-on programme management in a large, complex organisation.
How do you approach managing multiple IT projects simultaneously?
Answer: I prioritise projects based on organisational goals, resource availability, and impact. I use robust programme management methodologies, including Agile and PRINCE2, to track progress, manage risks, and ensure clear communication across teams.
Can you describe a challenging IT programme you managed and how you overcame obstacles?
Answer: In my previous role, I managed the rollout of an electronic patient record system. We faced resistance from staff and technical integration issues. I addressed these by engaging stakeholders early, providing targeted training, and coordinating closely with vendors to resolve technical problems.
How do you ensure compliance with NHS data security and governance standards in your projects?
Answer: I work closely with the information governance and security teams from project initiation to ensure all requirements are met. Regular audits, risk assessments, and staff training are part of my approach to maintaining compliance.
What methods do you use to keep stakeholders engaged and informed?
Answer: I schedule regular updates, use dashboards to present key metrics, and hold workshops or focus groups to gather feedback. Transparent communication helps build trust and aligns expectations.
How do you manage project risks and unexpected changes?
Answer: I identify risks early during planning and develop mitigation strategies. I maintain a risk register and update it frequently. If changes occur, I assess the impact and communicate swiftly to stakeholders to adjust plans accordingly.
How familiar are you with NHS digital transformation initiatives like the NHS Long Term Plan?
Answer: I am well-versed with the NHS Long Term Plan’s objectives, particularly regarding digital integration and patient-centric services. My programmes have been aligned to support these priorities, ensuring IT projects contribute to overall strategic aims.
How do you handle conflicts within your project teams?
Answer: I encourage open dialogue and active listening to understand different perspectives. I mediate conflicts by focusing on common goals and facilitating compromises that maintain team cohesion.
What experience do you have with budget management for IT programmes?
Answer: I have managed budgets ranging from £500k to over £2 million, ensuring funds are allocated efficiently, tracked meticulously, and variances are addressed promptly to avoid overspend.
Can you explain your experience with Agile and waterfall methodologies?
Answer: I have led projects using both Agile for iterative development and waterfall for clearly defined stages. I select the approach based on project complexity and stakeholder requirements.
How do you measure the success of an IT programme?
Answer: Success is measured against key performance indicators such as delivery on time, within budget, achievement of business benefits, and user satisfaction.
Describe your leadership style.
Answer: I adopt a collaborative leadership style that empowers team members, fosters innovation, and provides clear guidance and support.
How do you stay updated with NHS policies and IT best practices?
Answer: I regularly attend training sessions, webinars, and conferences, and subscribe to NHS digital newsletters and industry journals.
Have you ever had to escalate an issue? How did you handle it?
Answer: Yes, when critical risks threatened project delivery, I escalated promptly to senior management with a clear action plan and risk mitigation strategy.
How do you ensure diversity and inclusion in your teams?
Answer: I promote an inclusive culture by encouraging diverse hiring, respecting different viewpoints, and providing equal opportunities for professional development.
What tools do you use for programme management?
Answer: I use tools like Microsoft Project, JIRA, and SharePoint for scheduling, issue tracking, and document management.
How do you manage supplier relationships?
Answer: I establish clear contracts and communication channels, monitor performance closely, and maintain collaborative partnerships.
Can you give an example of driving innovation in an IT programme?
Answer: I led a project integrating AI-driven triage tools in a GP practice, which improved patient flow and decision-making efficiency.
What challenges do you foresee in NHS IT programmes, and how would you address them?
Answer: Challenges include legacy system integration and staff adoption. I would prioritise phased rollouts, comprehensive training, and strong change management.
Why should we hire you for this Band 7 role?
Answer: My blend of technical expertise, proven leadership in NHS IT projects, and commitment to patient-focused outcomes makes me well-suited to deliver value and drive success in this role.
Preparing well for your NHS Band 7 IT Programme Manager interview means not only knowing these questions and answers but also tailoring your responses to your personal experience and the specific NHS trust. Remember to demonstrate your understanding of NHS values, show enthusiasm for the role, and highlight your leadership and technical skills.
In addition to content preparation, here are some general tips for interview success: research the trust thoroughly, dress professionally, practice clear and confident communication, and prepare thoughtful questions to ask your interviewers. Don’t forget to stay calm, be yourself, and convey your passion for making a positive impact through technology in healthcare.
With solid preparation and a positive mindset, you’ll be well on your way to securing the NHS Band 7 IT Programme Manager role and making a real difference in patient care.
