The importance of a band 8b head of information governance role in the NHS.
In the NHS, the Band 8b Head of Information Governance (IG) plays a pivotal role in safeguarding patient and organisational data. As a senior leadership position, this role ensures compliance with data protection laws such as GDPR and the Data Protection Act, manages risks associated with information security, and champions best practices for data handling across the trust or healthcare organisation. Typically, this role commands a salary ranging from £53,168 to £61,466 per annum, reflecting its strategic importance. The Head of Information Governance oversees the implementation of information governance policies, staff training, incident management, and liaises with regulators to maintain trust and confidentiality. Given the growing reliance on digital health records and cyber resilience, this position is critical in protecting sensitive information and enabling safe data sharing for patient care.
20 interview questions and answers for an nhs band 8b head of information governance role
what experience do you have managing information governance in a healthcare setting?
Answer: I have over [X years] of experience working within NHS organisations, overseeing compliance with GDPR, managing data breaches, and developing training programmes to promote data security awareness among staff. I’ve led IG audits and implemented improvement plans that enhanced our overall governance posture.
how do you ensure compliance with gdpr and other relevant legislation?
Answer: Compliance starts with regularly reviewing policies against the latest legal updates, conducting audits, and fostering a culture of accountability. I ensure all staff complete mandatory training and understand their responsibilities, and I maintain clear reporting channels for any breaches or concerns.
can you describe a time you managed a data breach incident?
Answer: In a previous role, we identified a data breach involving accidental exposure of patient records. I coordinated the immediate containment, notified the relevant authorities within 72 hours, communicated transparently with affected individuals, and led a root cause analysis to prevent recurrence.
how do you balance information sharing with data protection?
Answer: It’s crucial to follow the principle of “necessary and proportionate” sharing. I work closely with clinical and IT teams to develop protocols ensuring patient care is prioritised while maintaining strict access controls and auditing information flows.
what strategies do you use to keep staff informed and compliant with information governance policies?
Answer: I implement continuous training sessions, create easy-to-access digital resources, and engage staff through regular updates and feedback forums to embed IG awareness throughout the organisation.
how do you approach risk management related to information governance?
Answer: I conduct comprehensive risk assessments, prioritise risks based on impact and likelihood, and develop mitigation strategies. I also ensure risks are escalated to senior leadership with actionable recommendations.
how familiar are you with the NHS Digital IG Toolkit?
Answer: I have extensive experience using the IG Toolkit for self-assessment, compliance tracking, and preparing for external audits. I ensure that all requirements are met and that any gaps are promptly addressed.
describe your leadership style when managing an IG team.
Answer: I adopt a collaborative and supportive leadership style, encouraging open communication, continuous learning, and empowerment, ensuring the team remains motivated and aligned with organisational goals.
how do you keep up-to-date with changes in information governance laws and best practices?
Answer: I subscribe to professional bodies like the IGP, attend relevant workshops and conferences, and engage with peer networks to stay informed on emerging trends and regulatory changes.
how would you handle a situation where a senior clinician resists compliance with IG protocols?
Answer: I would engage in a constructive dialogue to understand their concerns, provide clear explanations about legal obligations and risks, and work collaboratively to find workable solutions that maintain compliance without impeding clinical workflows.
what key metrics do you track to measure the effectiveness of an IG programme?
Answer: Metrics include the number of data breaches, staff training completion rates, audit scores, incident response times, and feedback from internal and external audits.
how do you manage third-party suppliers’ compliance with information governance?
Answer: I ensure all contracts include IG clauses, conduct regular supplier assessments, and maintain oversight through audits and performance reviews.
how would you integrate information governance into new digital initiatives?
Answer: I involve IG early in the project lifecycle, performing privacy impact assessments, advising on data minimisation, and ensuring security controls are embedded from the outset.
describe a challenging decision you made related to information governance.
Answer: I once had to recommend suspension of a data system that posed a security risk despite operational inconvenience. This decision protected patient data and ultimately led to a safer, more compliant solution.
how do you promote a culture of accountability and transparency in information governance?
Answer: I encourage open reporting of incidents without fear of blame, lead by example in compliance, and ensure clear communication of policies and consequences.
how do you deal with conflicting priorities between data protection and operational demands?
Answer: I work to find balanced solutions through stakeholder engagement, risk assessment, and clear communication of the potential impact of non-compliance.
what tools or software do you use for information governance management?
Answer: I am proficient with tools like the NHS Digital IG Toolkit, data protection impact assessment software, risk registers, and incident management systems.
how would you handle a whistleblower report regarding data misuse?
Answer: I would ensure confidentiality, conduct an impartial investigation, and report findings to the appropriate governance committees, taking corrective action as necessary.
how do you ensure continuous improvement in information governance practices?
Answer: Through regular audits, feedback loops, staff training updates, and integrating lessons learned from incidents into policies and processes.
why do you want to work as a Band 8b Head of Information Governance in the NHS?
Answer: I am passionate about protecting patient information and enabling safe, effective care delivery. The NHS’s commitment to public service aligns with my values, and this role allows me to lead impactful change at a strategic level.
Final tips and encouragement for your band 8b head of information governance interview
Interviewing for a senior NHS role like Band 8b Head of Information Governance can feel daunting, but thorough preparation is your key to success. Review the job description carefully, align your experience with the key responsibilities, and practice articulating your answers clearly and confidently. Use real examples to demonstrate your impact and leadership. Remember to prepare insightful questions for your interviewers to show your genuine interest in the role and organisation. Lastly, stay calm, be authentic, and focus on how you can add value to the team. Your expertise and dedication are exactly what the NHS needs to protect vital information and support excellent patient care.
