A clean, hygienic environment is essential to any successful restaurant, and at Pizza Express, the role of the Cleaner is absolutely vital. Cleaners ensure the front-of-house and kitchen areas are spotless, safe, and welcoming for both guests and staff. Responsibilities include mopping floors, cleaning equipment, wiping down surfaces, managing waste, and ensuring bathrooms are sanitized. Attention to detail and commitment to hygiene standards are key.
The average salary for a Cleaner at Pizza Express in the UK is around £10.50 to £11.50 per hour, depending on location and experience. Some roles also come with benefits such as staff meals, flexible schedules, and opportunities to progress in hospitality.
If you’re preparing for an interview, knowing what questions to expect—and how to answer them—can give you the edge. Here are the top 20 questions you might be asked, along with expert sample answers.
1. Tell me about yourself.
“I’m reliable, hardworking, and take pride in keeping spaces clean and organized. I’ve worked in cleaning roles before, including in food environments, and I understand the importance of hygiene and consistency. I’m excited about the opportunity to work with a respected brand like Pizza Express.”
2. Why do you want to work as a cleaner at Pizza Express?
“I admire the reputation Pizza Express has for quality, and I know that cleanliness is essential to maintaining that standard. I enjoy working behind the scenes to help things run smoothly, and I’d love to contribute to the team.”
3. What cleaning experience do you have?
“I’ve worked in a hotel housekeeping role and briefly at a school, both of which required a high standard of cleaning. I handled mopping, dusting, sanitizing kitchens and toilets, and worked under time pressure.”
4. How do you prioritize tasks when cleaning?
“I start with areas that are used most frequently or present hygiene risks, like bathrooms and kitchens. Then I move to less-used areas. I also follow any cleaning checklist provided to make sure nothing is missed.”
5. What cleaning chemicals and equipment are you familiar with?
“I’m comfortable using disinfectants, floor cleaners, degreasers, and bleach-based products. I’ve used mop buckets, industrial vacuum cleaners, floor scrubbers, and microfiber cloths for different surfaces.”
6. Are you comfortable cleaning toilets and other sanitary areas?
“Yes, absolutely. Sanitary cleaning is an essential part of maintaining health standards. I always use the correct PPE and cleaning products to ensure thorough hygiene.”
7. How do you ensure safety while using cleaning chemicals?
“I always read the label, wear the appropriate gloves or PPE, and never mix chemicals. I also ensure good ventilation in the area I’m cleaning and follow COSHH guidelines.”
8. What would you do if a customer slipped on a wet floor you just cleaned?
“First, I’d ensure they’re okay and report the incident immediately. I’d check that a wet floor sign was placed visibly. Going forward, I’d double-check signage and timing of cleaning to avoid repeat issues.”
9. How do you deal with repetitive tasks?
“I stay focused by reminding myself that consistency matters. I take pride in making things look clean every time, and I see each task as contributing to a better dining experience.”
10. Describe a time you went above and beyond in a previous cleaning job.
“At my last job, I stayed late to help deep-clean the kitchen after a major staff party. It wasn’t required, but I saw the team needed help and wanted to make sure the place was ready for the next day.”
11. How do you handle constructive criticism?
“I see it as a chance to improve. If a manager points something out, I make note and adjust my process so I don’t make the same mistake again.”
12. Are you available to work evenings and weekends?
“Yes, I understand that restaurants like Pizza Express are busiest during those times, and I’m available and flexible with shifts.”
13. What would you do if a colleague wasn’t pulling their weight?
“I’d try to support them first—maybe they’re having a bad day. If the problem continued, I’d let the supervisor know. Teamwork is important, and everyone needs to contribute.”
14. How do you maintain motivation during long shifts?
“I set mini goals, like finishing one section at a time. I also remind myself that a clean environment is essential and that my work has a direct impact on the restaurant’s success.”
15. How do you handle situations where time is limited but the cleaning load is heavy?
“I prioritize the highest-traffic and most crucial hygiene areas first. I stay focused, don’t rush, and ask for help or clarification if needed.”
16. Are you familiar with any health and safety regulations?
“Yes, I’ve worked under health and safety protocols before, including correct waste disposal, PPE usage, fire safety, and proper storage of cleaning products.”
17. What would you do if you found a safety hazard, like a broken tile or exposed wire?
“I’d report it to my supervisor immediately, avoid the area if needed, and make sure others are aware to prevent accidents.”
18. Why should we hire you for this role?
“I’m dependable, efficient, and take pride in doing a job well. I understand how important cleanliness is in a food environment, and I’m ready to contribute from day one.”
19. Can you work under pressure during busy hours?
“Yes. I’ve cleaned during busy times before, and I know how to move quickly without cutting corners. Staying calm and organized is key.”
20. What are your long-term goals working here?
“I’d love to stay with Pizza Express, improve my skills, and maybe move into a team leader or supervisor role. I like the idea of growing in a company that values its staff.”
Final Interview Tips and Encouragement
Remember, confidence comes from preparation. Practice your answers, dress appropriately, and arrive early. Bring a positive attitude and show your willingness to work hard. At the end of your interview, thank the interviewer and express your excitement about joining the team.
Cleaners may work behind the scenes, but their impact is seen and felt in every corner of a restaurant. If you’re preparing for this role, know that your work is crucial—and that the right attitude can go a long way.
Good luck—you’ve got this!
