Working as a Team Member at Pret A Manger isn’t just about making coffee or preparing sandwiches — it’s about creating meaningful moments for every customer. Pret prides itself on offering not only fresh, natural food but also an exceptional customer experience. As a Team Member, you’re the heartbeat of the store: welcoming customers with a smile, handling food preparation, maintaining hygiene standards, and ensuring every guest walks away satisfied. It’s a fast-paced, team-driven role where energy and enthusiasm go a long way.
According to recent UK salary data, Pret A Manger Team Members earn between £11.80 to £13.15 per hour, depending on location and experience. Additionally, employees enjoy perks such as free food on shift, mystery shopper bonuses, and opportunities for career growth.
Whether you’re applying for your first job or making a career move, this guide will prepare you to shine in your Pret A Manger interview.
Top 20 Pret A Manger Team Member Interview Questions & Answers
1. Why do you want to work at Pret A Manger?
I admire Pret’s commitment to fresh food and friendly service. I enjoy working in team environments and feel aligned with Pret’s values of passion, clarity, and doing the right thing.
2. What do you know about Pret A Manger?
Pret A Manger was founded in 1986 and focuses on fresh, handmade food. It’s known for its fast service, friendly staff, and commitment to sustainability and reducing food waste.
3. How would you handle a difficult customer?
I’d stay calm, listen actively, and try to resolve their concern politely. If needed, I’d ask a manager for support to ensure the customer leaves satisfied.
4. What does excellent customer service mean to you?
It means creating a positive experience by being friendly, fast, and attentive. It’s about making each customer feel welcome and valued.
5. Can you work under pressure?
Yes. I actually thrive in busy environments and see pressure as a chance to stay focused, prioritize tasks, and support my team effectively.
6. How would you describe good teamwork?
Good teamwork is about communication, support, and shared responsibility. It’s helping others when needed and working toward a common goal.
7. What would you do if a colleague was not pulling their weight?
I’d first offer help and encouragement. If the issue continued, I’d speak privately with a manager to resolve it constructively.
8. How would you handle making a mistake on a customer’s order?
I’d apologize sincerely, fix the order immediately, and do my best to turn the situation around. Customer satisfaction comes first.
9. Do you have any food hygiene knowledge?
Yes. I understand the importance of handwashing, proper storage temperatures, cross-contamination prevention, and following health guidelines.
10. What are your strengths?
I’m reliable, friendly, and quick to learn. I bring positive energy to teams and always aim to provide excellent service.
11. What are your weaknesses?
Sometimes I’m a bit of a perfectionist, which can slow me down. But I’ve learned to manage this by balancing quality with speed.
12. Are you comfortable standing for long periods and doing physical tasks?
Yes. I’m used to active roles and enjoy staying busy. I find physical work rewarding and energizing.
13. How do you stay motivated during repetitive tasks?
I focus on doing each task well, keeping a good rhythm, and staying connected with the team. Music or friendly chats also help lift the mood.
14. How would you greet a customer walking in?
With a warm smile and a cheerful “Hi there! How can I help you today?”—always making them feel welcome right away.
15. Why did you leave your last job?
I’m looking for a company with strong values and growth opportunities, like Pret. My previous role helped me grow, but I’m ready for the next step.
16. Are you flexible with shifts and weekend work?
Yes. I understand the importance of flexibility in retail and am happy to work evenings, weekends, and peak times.
17. What would you do if you saw a teammate struggling during a rush?
I’d offer immediate help, whether it’s restocking, running the till, or preparing food. Team success means stepping up when needed.
18. How do you prioritize tasks when it gets busy?
I focus on urgent customer-facing tasks first, then keep an eye on hygiene and restocking. Clear communication helps the team stay in sync.
19. What do you enjoy most about food service jobs?
I enjoy the fast pace, customer interactions, and the chance to be part of a team that delivers something people enjoy every day.
20. Where do you see yourself in 1-2 years?
I’d love to grow within Pret, possibly training to become a Team Leader. I’m interested in long-term development with a company that values its people.
Final Tips for Acing Your Pret A Manger Interview
Dress Smart-Casual: Look professional but approachable. No need for a full suit.
Bring Enthusiasm: Pret values energy, warmth, and a positive attitude.
Smile Often: A friendly smile can go a long way in customer service roles.
Ask a Question: Show interest in the company by asking about training or team culture.
Practice, Don’t Memorize: Know your answers, but speak naturally.
Remember, Pret A Manger is not just hiring hands — they’re hiring heart. If you show passion, reliability, and team spirit, you’ll already be one step closer to wearing that iconic red shirt.
Good luck with your interview — you’ve got this!
