Working as a Senior Care Assistant at Runwood Homes is more than just a job—it’s a calling. Senior Care Assistants play a vital role in ensuring the wellbeing, safety, and dignity of elderly residents. From assisting with daily personal care to supporting emotional and social needs, this role requires empathy, patience, and strong communication skills. At Runwood Homes, Senior Care Assistants can expect competitive salaries ranging from £21,000 to £26,000 per year, alongside training and career progression opportunities within a compassionate and professional environment.
Landing a Senior Care Assistant position requires preparation, confidence, and an understanding of both the role and the unique values of Runwood Homes. This blog outlines 25 detailed interview questions and answers, covering sample openings, competency-based queries, the STAR model, and final questions—giving you a clear roadmap to excel.
Sample Opening Questions and Answers
1. Tell me about yourself
This question is often used to break the ice. Highlight your background in care, relevant qualifications, and personal qualities.
Answer Example: “I have over five years of experience working in elderly care, providing support in both residential and clinical environments. I pride myself on my patience, empathy, and ability to communicate effectively with residents and their families.”
2. Why do you want to work for Runwood Homes?
Show knowledge of the company and its values.
Answer Example: “I admire Runwood Homes’ commitment to providing personalised, high-quality care. The focus on dignity, compassion, and staff development aligns perfectly with my professional values.”
3. What do you know about the role of a Senior Care Assistant?
Demonstrate understanding of the responsibilities.
Answer Example: “A Senior Care Assistant is responsible for supporting residents with daily living activities, assisting in care plans, monitoring health conditions, and mentoring junior staff while ensuring a safe and welcoming environment.”
Competency Questions and Answers Using the STAR Model
The STAR model (Situation, Task, Action, Result) is essential for answering competency-based questions.
4. Describe a time you dealt with a challenging resident
Answer Example:
Situation: One resident became anxious during personal care.
Task: I needed to calm them while completing essential care.
Action: I used gentle communication, explained each step, and offered choices.
Result: The resident relaxed, care was completed safely, and their trust improved.
5. Tell me about a time you worked as part of a team
Answer Example:
Situation: A colleague was struggling with a new care procedure.
Task: I needed to assist without disrupting care delivery.
Action: I offered guidance, demonstrated the procedure, and encouraged questions.
Result: My colleague gained confidence, and we delivered seamless care together.
6. Give an example of when you had to prioritise tasks under pressure
Answer Example:
Situation: Multiple residents needed assistance simultaneously.
Task: I had to manage my time efficiently.
Action: I prioritised urgent care needs, delegated minor tasks, and maintained communication.
Result: All residents received timely care, and the team praised the organisation.
7. Describe a situation where you had to handle a medical emergency
Answer Example:
Situation: A resident fell and injured themselves.
Task: Ensure safety and provide immediate support.
Action: I followed emergency protocols, administered first aid, and called medical assistance.
Result: The resident received prompt care and recovered fully, maintaining their dignity.
8. How do you support residents’ mental wellbeing?
Answer Example: “I engage residents in meaningful activities, listen to their concerns, and encourage social interaction. This builds trust, reduces anxiety, and improves overall wellbeing.”
9. Tell me about a time you received feedback and improved your performance
Answer Example:
Situation: My supervisor suggested improving documentation accuracy.
Task: Implement better record-keeping practices.
Action: I created a checklist system for daily updates and reviewed entries for accuracy.
Result: Records became consistently accurate, and supervisors noticed my improved attention to detail.
10. Give an example of mentoring or supporting junior staff
Answer Example:
Situation: A new recruit was unfamiliar with medication procedures.
Task: Provide guidance without overwhelming them.
Action: I shadowed them, explained protocols, and encouraged questions.
Result: They gained confidence and competence, reducing errors and improving care quality.
Behavioural and Situational Questions
11. How would you handle a resident refusing care?
Answer Example: “I would remain calm, respect their choice, explain the benefits of the care, and offer alternatives. If refusal persists, I would document the situation and involve my supervisor while maintaining a supportive approach.”
12. How do you manage stress in high-pressure situations?
Answer Example: “I prioritise tasks, stay organised, and use breathing techniques. I also debrief with colleagues to maintain a positive mindset and learn from experiences.”
13. How do you maintain confidentiality?
Answer Example: “I adhere to GDPR and internal policies, ensuring personal information is only shared with authorised staff and handled with discretion.”
14. Tell me about a time you resolved a conflict
Answer Example:
Situation: Two staff members disagreed over care routines.
Task: Facilitate a constructive resolution.
Action: I listened to both perspectives, mediated discussion, and suggested a compromise.
Result: The team improved cooperation, enhancing resident care.
15. How do you ensure compliance with health and safety regulations?
Answer Example: “I follow organisational protocols, attend training updates, and regularly monitor equipment and procedures to maintain a safe environment.”
Practical Knowledge and Skill Questions
16. What experience do you have with care plans?
Answer Example: “I contribute to creating personalised care plans, recording observations, and updating goals with input from residents, families, and multidisciplinary teams.”
17. How do you handle medication administration?
Answer Example: “I follow strict protocols, double-check prescriptions, maintain accurate records, and report any discrepancies immediately.”
18. Describe your experience with mobility support
Answer Example: “I assist residents with walking aids, transfers, and exercises, ensuring safety and promoting independence while following care plans.”
19. How do you support end-of-life care?
Answer Example: “I provide compassionate emotional support, help manage pain, respect cultural preferences, and communicate with families to ensure comfort and dignity.”
20. How do you encourage residents to participate in activities?
Answer Example: “I assess interests, create inclusive activities, and motivate residents gently, celebrating participation and achievement to boost morale.”
Ending Questions and Answers
21. Why should we hire you?
Answer Example: “My experience, dedication, and ability to connect with residents align with Runwood Homes’ values. I bring empathy, professionalism, and a strong commitment to quality care.”
22. Where do you see yourself in five years?
Answer Example: “I aim to grow within Runwood Homes, take on additional responsibilities, and pursue professional development to contribute further to resident wellbeing.”
23. Do you have any questions for us?
Answer Example: “Yes, could you tell me more about the staff development opportunities and mentorship programs within Runwood Homes?”
24. What makes a good Senior Care Assistant?
Answer Example: “Empathy, patience, attention to detail, communication skills, and teamwork are essential qualities for providing exceptional care.”
25. How do you handle feedback?
Answer Example: “I receive feedback openly, reflect on it, and take proactive steps to improve. Continuous learning is essential to provide the best care possible.”
General Interview Coaching Tips
Do: Research Runwood Homes, dress professionally, arrive on time, maintain eye contact, and prepare examples using the STAR model.
Don’t: Speak negatively about previous employers, exaggerate experience, or appear unprepared.
Additional Advice: Practise your answers aloud, anticipate competency-based questions, and focus on your passion for care. Confidence comes with preparation, and even if nervous, your genuine empathy will shine through.
Final Encouragement
Landing a role as a Senior Care Assistant at Runwood Homes is achievable with the right preparation. Practise using the STAR model, review common competency questions, and reflect on your experiences. Remember, every interview is an opportunity to demonstrate your professionalism, compassion, and suitability for the role.
For personalised guidance, consider interview training, connect with an interview coach, or explore interview coaching online. Comprehensive job interview preparation can make the difference between a good interview and a successful one. Don’t hesitate to book an interview coaching appointment and give yourself the confidence to excel.
