Working as a Lettings Negotiator at Savills is a dynamic and rewarding career for individuals passionate about real estate, customer service, and high-performance sales. As part of one of the most prestigious property firms in the UK, a Lettings Negotiator is responsible for handling the letting process from start to finish—liaising with landlords, qualifying tenants, conducting property viewings, negotiating terms, and finalising tenancy agreements. It’s a role that demands charisma, communication, and closing power.
Savills Lettings Negotiator salary typically ranges from £25,000 to £35,000 base, with commission pushing total earnings up to £45,000–£60,000 depending on location and performance. London-based negotiators often see higher bonuses due to market demand. The role also opens doors to long-term career progression within the property sector.
Below are 20 Savills Lettings Negotiator interview questions and answers to help you prepare thoroughly and stand out from the competition.
1. Tell me about yourself.
Start with your professional background, highlight sales or customer service experience, and tie it to your interest in property.
Example: “I have 3 years of experience in sales and client management. I’ve always had an interest in real estate, and I love the fast-paced environment it offers. My ability to build strong relationships and close deals makes me excited about the opportunity at Savills.”
2. What interests you about working at Savills?
Show that you’ve researched the company.
Example: “Savills stands out due to its global reputation, high-end portfolio, and commitment to training and development. I want to work somewhere I can grow and be challenged, and Savills aligns perfectly with my long-term goals.”
3. How do you handle working under pressure?
Give a specific example.
Example: “In my previous role, I had tight weekly targets. I broke them into daily goals and focused on consistent performance. I thrive in high-pressure environments because they push me to stay organised and proactive.”
4. Describe your sales experience.
Focus on numbers and achievements.
Example: “At my last job, I increased my client base by 30% in six months and consistently exceeded my sales targets by 20%. I’m results-driven and always follow up thoroughly to close.”
5. How would you build rapport with a new client?
Show empathy and active listening.
Example: “I listen actively to understand their needs, provide valuable insights, and stay honest and approachable. People trust you when you provide value without pushing a hard sell.”
6. How would you deal with a difficult landlord or tenant?
Demonstrate diplomacy.
Example: “I stay calm, listen to both sides, and try to understand the root issue. Clear communication and offering viable solutions usually defuses tension.”
7. How do you stay organised and manage multiple listings?
Mention tools or habits.
Example: “I use CRM tools and set daily tasks. I prioritise based on deadlines and client urgency. Keeping accurate records ensures I never miss follow-ups or viewings.”
8. How would you market a property with low interest?
Show creativity.
Example: “I’d revisit the listing images, tweak the copy, and promote it across social media and mailing lists. I’d also engage the database to find potential matches manually.”
9. What would you do if you noticed another negotiator poaching your client?
Stay professional.
Example: “I’d raise it privately with management and document the issue. Protecting client relationships is key, but it’s also important to respect internal protocols.”
10. Describe your knowledge of the lettings process.
Highlight legal and practical understanding.
Example: “I understand the end-to-end process including referencing, tenancy agreements, deposit protection, and compliance with regulations like Right to Rent and GDPR.”
11. What are your strengths as a negotiator?
Tailor to the role.
Example: “I’m persuasive yet empathetic. I know when to push and when to listen. My follow-up is relentless, and I know how to close deals smoothly.”
12. What are your weaknesses?
Keep it honest but growth-focused.
Example: “I used to get too invested in difficult clients, but I’ve learned to manage expectations while maintaining professionalism.”
13. What motivates you?
Show passion for success.
Example: “I’m motivated by results—meeting targets, growing my pipeline, and making clients happy. Recognition and performance bonuses also drive me.”
14. How would you upsell a premium property?
Show value.
Example: “I’d highlight unique features and tailor the pitch based on the client’s lifestyle, emphasizing long-term benefits and location prestige.”
15. How do you handle rejection?
Resilience is key.
Example: “Rejection is part of the game. I reflect on what I could improve, then move on quickly to the next opportunity.”
16. How do you stay updated on the property market?
Show commitment.
Example: “I follow industry blogs, local market updates, and attend webinars. I also talk to colleagues and clients to stay informed.”
17. Describe a time you exceeded expectations.
Use STAR format.
Example: “At my last job, a landlord was struggling to find a tenant. I offered to stage the flat myself, rewrote the listing, and secured a deal within 5 days.”
18. Why should we hire you?
Summarise your strengths.
Example: “I’m target-driven, highly organised, and I understand the premium service Savills delivers. I’ll bring energy, professionalism, and results.”
19. What are your long-term career goals?
Tie to the company.
Example: “I want to grow into a senior role, possibly area management. I’m excited about the potential at Savills to build a strong career.”
20. Do you have any questions for us?
Always say yes.
Example: “What’s the most successful trait you’ve seen in your top-performing negotiators?” or “How does Savills support career progression internally?”
Final Tips for Acing Your Savills Lettings Negotiator Interview
Preparing for a property role like this means going beyond memorising answers—it’s about knowing the market, demonstrating commercial awareness, and bringing charisma. Here are a few coaching tips to finish strong:
Dress professionally – First impressions matter.
Research Savills’ values and portfolio – Tailor your answers to match.
Be prepared with real examples from past roles using the STAR technique.
Practice active listening – Sometimes how you respond is more important than what you say.
Smile, stay calm, and close strong.
Remember, confidence comes from preparation. With these questions and answers, you’re already ahead of the curve.
