Landing a role as a Securitas Mobile Security Officer is a fantastic career opportunity for those passionate about safety, vigilance, and protecting people and property. This role is essential in maintaining security for a wide range of clients, from commercial businesses to residential areas. Mobile Security Officers patrol different locations, respond to alarms, conduct inspections, and report incidents. The position typically offers a competitive salary ranging from £18,000 to £25,000 annually, with opportunities for overtime and progression. If you’re preparing to interview for this vital role, understanding the key questions and crafting strong answers can make all the difference.
Below, I’ve compiled 25 detailed interview questions and answers tailored specifically for the Securitas Mobile Security Officer role. Whether you’re new to security or have experience, these responses cover everything from simple introductory questions to competency-based STAR answers, ending with the best do’s and don’ts for interview success. As a UK-based career coaching professional with over 25 years of experience, I’m here to support you every step of the way.
1. Tell me about yourself.
This is a classic opener. Keep it brief and relevant:
“I’m a reliable and observant individual with a strong commitment to safety. I have experience in patrolling and incident reporting, and I’m eager to bring my skills to Securitas as a Mobile Security Officer.”
2. What interests you about working for Securitas?
Show your knowledge of the company and align your goals:
“Securitas is a leader in security services with a strong reputation for integrity and professionalism. I want to be part of a company that values thorough training and supports career growth.”
3. What do you understand about the role of a Mobile Security Officer?
Explain the role clearly:
“A Mobile Security Officer patrols multiple sites, checks for security breaches, responds quickly to alarms or incidents, and reports findings to ensure client safety.”
4. How do you handle working alone?
Working independently is key:
“I’m very self-motivated and comfortable working independently. I understand the importance of staying alert and following procedures without direct supervision.”
5. What would you do if you discovered an unlocked door on a client’s premises?
Show responsibility and action:
“I would secure the door immediately if safe to do so, then report the incident to the control room and the client as per company protocol.”
6. Describe a time you dealt with a difficult person.
Use the STAR method (Situation, Task, Action, Result):
“At my previous job (S), a visitor became aggressive when asked to leave (T). I remained calm and listened actively (A), which de-escalated the situation and they left peacefully (R).”
7. How do you prioritise tasks during a busy shift?
Demonstrate organisation:
“I assess all tasks by urgency and safety impact, completing high-priority security checks first while maintaining communication with the control centre.”
8. What security systems are you familiar with?
Mention any relevant systems:
“I have experience using CCTV monitoring, alarm systems, and electronic access controls. I’m confident in learning new technology quickly.”
9. How would you respond to a fire alarm during your patrol?
Highlight safety procedures:
“I would immediately notify the control room, follow evacuation protocols, assist occupants if needed, and await further instructions.”
10. Can you explain the importance of accurate reporting?
Explain why details matter:
“Accurate reports provide evidence for investigations and help maintain client trust. It’s important to record all incidents clearly and objectively.”
11. Give an example of a time you noticed a security risk. What did you do?
STAR answer:
“During a night shift (S), I noticed a broken fence (T). I secured the area temporarily and reported it to management (A), preventing potential unauthorised access (R).”
12. How do you stay alert during long shifts?
Show self-awareness and techniques:
“I take regular breaks when possible, stay hydrated, and use mental checklists to keep focused throughout my shift.”
13. What would you do if you witnessed a colleague not following procedures?
Answer carefully:
“I would report the behaviour to my supervisor discreetly, ensuring safety standards are maintained without confrontation.”
14. Describe a situation where you had to follow strict guidelines.
STAR example:
“At a previous role (S), I had to comply with strict data protection rules (T). I ensured all information was handled confidentially (A), which helped maintain company compliance (R).”
15. How do you handle stressful situations?
Show resilience:
“I remain calm by focusing on the task at hand, following training protocols, and asking for support if necessary.”
16. What makes you a good fit for Securitas?
Highlight your strengths and values:
“I’m trustworthy, attentive, and dedicated to protecting others. My values align with Securitas’ commitment to quality and integrity.”
17. How would you handle a false alarm?
Explain your protocol knowledge:
“I would investigate the source carefully, report findings immediately, and follow company procedure to avoid unnecessary disruption.”
18. Why is teamwork important in mobile security?
Discuss collaboration:
“Even while patrolling alone, communication with colleagues and control rooms is vital to coordinate responses and ensure overall safety.”
19. How do you ensure confidentiality on the job?
Highlight professionalism:
“I understand the sensitive nature of security information and always adhere to company policies on data protection.”
20. What motivates you in your security career?
Be honest and positive:
“Protecting people and property gives me a sense of purpose. I enjoy the challenge and responsibility that comes with this role.”
21. How would you prepare for your shift?
Demonstrate professionalism:
“I review site instructions and equipment, ensure I’m physically and mentally prepared, and plan my patrol routes.”
22. What do you know about the Securitas training programme?
Show your research:
“Securitas provides comprehensive training covering health and safety, first aid, and conflict management to ensure officers are fully prepared.”
23. Tell me about a time you improved a process or procedure.
STAR answer:
“I suggested a new log system at my previous job (S), which helped speed up incident reporting (T). I worked with my manager to implement it (A), resulting in improved accuracy and efficiency (R).”
24. How would you handle a situation where you found evidence of a crime?
Explain responsibility:
“I would secure the area, avoid disturbing evidence, and notify the appropriate authorities following company procedures.”
25. Do you have any questions for us?
Always ask questions to show interest:
“What opportunities for career progression are available within Securitas? How does the company support ongoing training?”
Final interview coaching tips and encouragement
Preparing for your Securitas Mobile Security Officer interview with these questions will help you feel confident and ready to shine. Remember the STAR method is your best friend for competency questions—always explain the Situation, Task, Action, and Result clearly. Be honest, positive, and professional throughout.
Do’s:
Arrive on time and dress smartly.
Listen carefully and answer clearly.
Use examples from past experience.
Show your commitment to safety and professionalism.
Ask thoughtful questions at the end.
Don’ts:
Don’t speak negatively about previous employers.
Don’t exaggerate your experience.
Avoid one-word answers—expand with examples.
Don’t interrupt the interviewer.
Don’t forget to follow up with a thank you email.
If you want to maximise your chances of success, consider booking professional interview training. Working with an experienced interview coach can provide personalised feedback, boost your confidence, and sharpen your responses. You can find expert interview coaching sessions designed specifically for security roles and more.
