Becoming a Securitas Security Officer is a rewarding career choice for those dedicated to safety, vigilance, and public protection. The role involves monitoring premises, preventing theft or damage, and ensuring a safe environment for people and property. With salaries typically ranging between £18,000 and £24,000 per year, plus opportunities for overtime and progression, it’s a stable and essential profession within the UK security industry.
A Securitas Security Officer must exhibit strong communication skills, sound judgment, and a keen eye for detail. Preparing well for your interview can make all the difference. In this guide, I, Jerry Frempong, a UK-based career coaching professional with over 25 years’ experience, will walk you through 25 fully explained interview questions and answers that will help you succeed in your Securitas Security Officer interview.
1. Tell me about yourself
This simple opener allows you to introduce your background concisely. Focus on your experience relevant to security, your skills, and why you want to work for Securitas.
Answer example: “I have over three years’ experience in security roles where I developed strong observation skills and conflict resolution abilities. I’m motivated by protecting people and property and admire Securitas’s commitment to professionalism.”
2. Why do you want to work for Securitas?
Demonstrate your knowledge of the company and align your values with theirs.
Answer example: “I appreciate Securitas’s reputation for high standards and comprehensive training. I want to contribute to their mission of creating safer environments.”
3. What are the key responsibilities of a Security Officer?
Highlight duties such as patrolling, monitoring CCTV, reporting incidents, and controlling access.
Answer example: “A Security Officer is responsible for maintaining a safe environment by monitoring premises, preventing unauthorized entry, reporting suspicious activities, and responding to emergencies.”
4. Describe a time you handled a difficult situation. (Competency question using the STAR model)
Situation: At a previous role, an individual was attempting to access a restricted area.
Task: I had to prevent access without escalating the situation.
Action: I calmly explained the security policy and directed them to the correct entrance.
Result: The individual complied without incident, and security was maintained.
This approach shows your problem-solving and communication skills.
5. How do you stay alert during long shifts?
Discuss techniques like taking scheduled breaks, staying hydrated, and focusing on routine patrols to maintain vigilance.
6. What would you do if you witnessed a colleague breaching security protocol?
Emphasize integrity and the importance of reporting such behavior to maintain safety standards.
7. Can you explain what the STAR model is and how it helps in interviews?
The STAR model (Situation, Task, Action, Result) helps structure answers by providing clear examples that showcase your skills and experiences effectively.
8. How do you prioritize tasks during a busy shift?
Focus on risk assessment and addressing the most critical issues first, such as responding to alarms or potential threats.
9. What measures do you take to ensure your personal safety on duty?
Include wearing the correct protective equipment, following protocols, and maintaining situational awareness.
10. Tell us about a time you worked as part of a team.
Use the STAR method again to illustrate your cooperation and communication with others to achieve security goals.
11. How do you handle stress or pressure?
Mention techniques like staying calm, focusing on facts, and taking deep breaths to manage high-pressure scenarios.
12. What experience do you have with CCTV or electronic security systems?
If applicable, describe your familiarity with monitoring screens, reporting anomalies, and troubleshooting basic equipment issues.
13. How do you approach conflict resolution?
Explain your preference for de-escalation, clear communication, and seeking help if necessary.
14. What would you do if a fire alarm went off during your shift?
Describe following the emergency procedures, assisting evacuation, and communicating with emergency services.
15. Can you provide an example of a time you showed initiative at work?
STAR answer highlighting how you identified a potential risk and took steps to mitigate it before it became a problem.
16. What do you know about health and safety regulations relevant to this role?
Discuss the importance of risk assessments, reporting hazards, and compliance with legal requirements.
17. Describe a time you had to adapt to a change at work.
Use STAR to show flexibility and a positive attitude toward new procedures or environments.
18. What do you think makes a great Security Officer?
Highlight qualities like attentiveness, honesty, reliability, and excellent communication skills.
19. How would you deal with a member of the public who is aggressive or confrontational?
Explain your calm demeanor, use of clear communication, and when to involve supervisors or law enforcement.
20. Are you comfortable working night shifts or in different weather conditions?
Be honest but show flexibility and commitment to the role’s demands.
21. How do you ensure accurate and detailed reporting?
Mention keeping logs, noting times and specifics, and reviewing reports for clarity.
22. What do you hope to achieve in your career as a Security Officer?
Express aspirations like gaining advanced qualifications or progressing within Securitas.
23. What are your strengths and weaknesses?
Provide strengths relevant to security and mention a genuine weakness with steps you’re taking to improve.
24. Do you have experience dealing with emergency situations?
If yes, describe the scenario and your response. If not, explain your understanding of procedures and willingness to learn.
25. Do you have any questions for us?
Always prepare thoughtful questions about training, career progression, or company culture.
General Interview Coaching Tips for Securitas Security Officer Applicants
Interviewing for a Securitas Security Officer role requires preparation and confidence. Remember the do’s and don’ts:
Do:
Research Securitas thoroughly before your interview.
Use the STAR model to answer competency questions.
Dress smartly and arrive early.
Speak clearly and confidently.
Show enthusiasm for the role and company.
Prepare your own questions.
Don’t:
Don’t lie or exaggerate your experience.
Avoid negative comments about previous employers.
Don’t interrupt the interviewer.
Avoid one-word or vague answers.
Don’t forget to follow up with a thank you note.
By practicing these 25 interview questions and answers and following these tips, you’ll present yourself as a professional and prepared candidate, increasing your chances of success.
For personalised guidance, I encourage you to invest in professional interview training, where an experienced interview coach can help you refine your answers, boost your confidence, and make a great impression. My interview coaching sessions are designed to give you insider knowledge and strategies to stand out.
