The role of a Sodexo Security Officer is critical in maintaining safety, protecting assets, and ensuring a secure environment for clients across various sectors, including healthcare, education, and corporate settings. As a frontline professional, you will be responsible for monitoring premises, managing access control, responding to incidents, and collaborating with emergency services if needed. Salaries for this role typically range from £18,000 to £23,000 per year in the UK, depending on location and experience. Given the competitive nature of security roles at Sodexo, thorough preparation for your interview can make all the difference.
Below, you’ll find 25 fully explained interview questions and answers, tailored to the Sodexo Security Officer position. These include opening questions, competency-based queries using the STAR model, and closing questions—plus essential do’s and don’ts to boost your confidence. As Jerry Frempong, a UK-based career coach with over 25 years of experience, I encourage you to use this guide to sharpen your responses and secure your role.
1. Tell me about yourself.
A classic opener to break the ice. Focus on your background related to security, relevant skills, and why you want to work at Sodexo. For example:
“I have over three years of experience in security, with a strong focus on access control and incident response. I am committed to maintaining safety and am excited about Sodexo’s commitment to client-focused security services.”
2. What do you know about Sodexo?
Research is key. Highlight Sodexo’s global presence, focus on safety, and values such as teamwork and integrity. This shows your genuine interest.
3. Why do you want to be a Security Officer at Sodexo?
Mention your passion for protecting people and property and how Sodexo’s reputation aligns with your career goals.
4. How do you handle stressful situations?
Use an example:
“In my previous role, during a fire alarm, I remained calm, followed protocol to evacuate everyone safely, and coordinated with emergency responders.”
5. Describe a time you dealt with a difficult person.
Apply the STAR method here: Situation, Task, Action, Result.
“At a previous site, a visitor was upset about restricted access. I listened patiently (Action), explained security policies clearly (Task), which calmed the situation and maintained safety (Result).”
6. What would you do if you witnessed a colleague breaking security protocols?
Explain the importance of integrity and reporting:
“I would remind them of the protocols and, if the behaviour persisted, report it to my supervisor to protect the site’s security.”
7. How do you stay alert during long shifts?
Mention techniques such as regular patrols, staying hydrated, and mental exercises to maintain focus.
8. Can you describe your experience with CCTV monitoring?
Be specific about your technical knowledge and any certifications.
9. What security certifications or training do you hold?
Include any relevant SIA licenses, first aid training, or conflict management courses.
10. How would you handle a security breach?
Outline steps: secure the area, notify supervisors and emergency services, document the incident.
11. Tell me about a time when you prevented a potential security threat.
Use STAR:
“During a routine patrol, I noticed suspicious behaviour near a restricted area (Situation). I intervened discreetly (Action), which prevented unauthorised access (Result).”
12. How do you prioritise tasks during a busy shift?
Explain your organisational skills, use of checklists, and communication with team members.
13. Describe a time you worked effectively as part of a security team.
Show collaboration and communication skills.
14. What do you consider the most important qualities for a security officer?
Focus on vigilance, integrity, communication, and professionalism.
15. How do you manage confidentiality in your role?
Discuss the importance of discretion and adhering to data protection laws.
16. What steps would you take if you suspected someone was under the influence on site?
Explain observation, reporting, and following company policy.
17. Describe a time when you had to adapt quickly to change on the job.
Use a STAR story demonstrating flexibility.
18. How comfortable are you with writing incident reports?
Emphasise clarity, attention to detail, and timely reporting.
19. What technology or tools have you used in security roles?
Include radios, CCTV, access control systems.
20. How do you ensure health and safety compliance?
Mention regular checks, hazard awareness, and following legal regulations.
21. What motivates you in your security work?
Express commitment to safety and making a positive impact.
22. How do you maintain professionalism when dealing with challenging individuals?
Highlight patience, empathy, and clear communication.
23. Have you ever had to handle an emergency? What did you do?
Use STAR to explain your role and how you ensured safety.
24. Where do you see your career in security progressing?
Show ambition and willingness to develop skills and responsibilities.
25. Do you have any questions for us?
Prepare thoughtful questions about Sodexo’s training, team culture, or career progression opportunities.
Interview coaching tips to help you succeed
Preparation is your best friend. Practice answering these questions using the STAR model—Situation, Task, Action, Result—to structure your responses clearly and confidently. Remember, the interviewer is assessing your experience, skills, and attitude toward security challenges.
Do’s:
Dress smartly and arrive on time.
Maintain good eye contact and body language.
Be honest and concise in your answers.
Use specific examples from your experience.
Ask relevant questions to show interest.
Don’ts:
Don’t speak negatively about previous employers.
Avoid vague or overly general answers.
Don’t interrupt the interviewer.
Avoid appearing uninterested or unprepared.
Keep your tone positive and enthusiastic—show that you’re eager to contribute to Sodexo’s reputation for security excellence.
If you want to boost your confidence further, consider booking an appointment with a professional interview coach who can tailor your preparation and help you master your delivery. Quality interview coaching is a powerful investment in your career success.
Ready to take the next step? Visit interview training for expert guidance from experienced professionals. With the right preparation and mindset, your Sodexo Security Officer interview will be a positive step toward a rewarding career.
If you want to discuss your interview preparation or get personalised tips, I’m here to help. Good luck! — Jerry Frempong
