The role of a Property Manager at Strutt & Parker is a cornerstone in ensuring high standards in estate and property operations. With responsibility spanning residential or commercial portfolio management, the position demands exceptional organizational skills, legal knowledge, and a deep understanding of client service. Strutt & Parker, part of BNP Paribas Real Estate, is known for excellence in property advisory services, so they expect candidates who are proactive, detail-oriented, and client-focused.
Job Description
A Property Manager at Strutt & Parker typically handles tasks such as overseeing maintenance and repairs, coordinating with contractors, managing budgets, conducting inspections, and maintaining legal compliance for let properties. Communication with landlords and tenants is a daily requirement, and the ability to multitask under pressure is essential.
Salary Insight (UK, 2025)
As of 2025, the average salary for a Property Manager at Strutt & Parker ranges from £35,000 to £50,000 per annum, depending on location, experience, and portfolio size. Bonuses and benefits, including private healthcare, pension contributions, and training opportunities, are also included.
20 Interview Questions and Sample Answers for a Property Manager Role at Strutt & Parker
1. Why do you want to work as a Property Manager at Strutt & Parker?
Sample Answer:
Strutt & Parker’s reputation for premium property management and client service aligns with my professional values. I’m particularly drawn to the company’s blend of traditional service values and innovative property tech solutions.
2. What experience do you have managing residential or commercial property portfolios?
Sample Answer:
In my previous role, I managed a portfolio of 75 residential units, handling maintenance, tenant issues, lease agreements, and monthly financial reports. I’ve also supported service charge budgeting and contractor management.
3. How do you prioritize your workload when managing multiple properties?
Sample Answer:
I use a combination of scheduling tools and client urgency scoring. Critical legal or safety compliance issues come first, followed by maintenance requests and administrative tasks.
4. How do you ensure compliance with property laws and regulations?
Sample Answer:
I stay updated via ARLA Propertymark courses and regularly attend CPD seminars. I also perform regular audits and maintain documentation for inspections, gas safety certificates, and tenancy agreements.
5. Describe a challenging tenant situation you’ve resolved.
Sample Answer:
A tenant refused access for repairs, which risked legal non-compliance. I scheduled a mediated conversation, explained legal obligations, and arranged an out-of-hours visit, resolving the issue amicably.
6. How do you manage relationships with landlords and contractors?
Sample Answer:
I maintain clear, documented communication, use CRM systems to log interactions, and ensure transparency in costings and performance feedback.
7. What property management software are you proficient in?
Sample Answer:
I’m experienced in systems like Reapit, Qube, and Fixflo for maintenance reporting and tenancy lifecycle management.
8. How do you handle budgeting and financial reporting?
Sample Answer:
I prepare service charge budgets annually, reconcile contractor costs, and provide landlords with quarterly financial summaries.
9. What would you do if a property under your management became non-compliant?
Sample Answer:
I’d act immediately to address the issue, notify all stakeholders, and implement corrective measures within regulatory timeframes.
10. How do you manage time when working remotely or independently?
Sample Answer:
I follow a structured daily plan, use project management tools like Trello, and schedule regular check-ins with team leads.
11. How do you handle stress during high-demand periods?
Sample Answer:
I focus on time-blocking and delegation, maintaining a proactive rather than reactive mindset. Deep breathing and short breaks help me stay sharp.
12. Can you explain Section 21 and Section 8 notices?
Sample Answer:
Section 21 is for no-fault evictions with appropriate notice, while Section 8 involves specific grounds, such as rent arrears or anti-social behavior.
13. What KPIs would you track in this role?
Sample Answer:
Occupancy rate, rent collection rate, repair resolution time, and tenant satisfaction are my core metrics.
14. How do you maintain customer service excellence in property management?
Sample Answer:
Prompt response times, clear communication, and regular property updates for landlords and tenants are key.
15. What is your approach to team collaboration?
Sample Answer:
I ensure transparency, offer support during busy times, and regularly contribute to team meetings with actionable insights.
16. What would you do if a contractor failed to complete a job on time?
Sample Answer:
I’d follow up immediately, log the issue, notify the client, and initiate a backup contractor if necessary to meet SLAs.
17. How do you stay organized with compliance inspections and renewals?
Sample Answer:
I use digital calendars and compliance software that alert me in advance of due dates for gas checks, EICRs, and licenses.
18. How do you adapt to changes in property legislation?
Sample Answer:
I follow government updates, subscribe to industry newsletters, and attend webinars to stay current and adjust policies as needed.
19. What motivates you in a property management career?
Sample Answer:
Solving real-world problems and improving living standards through property management gives me a strong sense of achievement.
20. Do you have any questions for us?
Sample Answer:
Yes, how does Strutt & Parker support career development for its property managers, especially regarding RICS or ARLA accreditation?
Interview Coaching Tips to Boost Your Success
Research the company: Understand Strutt & Parker’s structure, values, and services.
Use the STAR method: Structure your answers around Situation, Task, Action, and Result.
Dress professionally: First impressions count—even on video calls.
Practice your answers aloud: Build confidence and fluency.
Prepare questions: Show genuine interest in the team and future growth opportunities.
Bring evidence: If allowed, take portfolio notes, certificates, or testimonials to support your claims.
Final Thoughts
Landing a Property Manager role at a leading agency like Strutt & Parker can open up a long-term career path with vast growth opportunities. With preparation, insight into the role, and confidence in your ability, you’ll stand out as a capable, professional candidate.
Good luck with your interview!
