Working as a Tesco Admin Assistant in the Cash Office and Personnel department is a crucial role that supports the smooth operation of Tesco stores. This position involves handling cash management tasks, processing payments, managing payroll and personnel records, and ensuring compliance with company policies. A Tesco Admin Assistant ensures accuracy and efficiency in financial processes, plays a key role in team coordination, and helps maintain employee records. The average salary for this role typically ranges from £18,000 to £22,000 per year, depending on location and experience, making it a rewarding entry-level opportunity in retail administration.
If you are preparing for an interview for this position, it’s essential to understand what Tesco looks for: attention to detail, strong organizational skills, confidentiality, and the ability to work collaboratively. Below are 20 interview questions commonly asked in Tesco Admin Assistant (Cash Office, Personnel) interviews, along with example answers to help you prepare.
can you tell us about yourself and why you want to work at tesco?
answer: I have a strong background in administration and enjoy working in dynamic environments. Tesco’s reputation for excellent customer service and commitment to employee development excites me. I want to contribute my organizational skills and attention to detail to support the cash office and personnel team effectively.
what do you understand about the role of an admin assistant in the cash office?
answer: The admin assistant in the cash office manages cash flow, reconciles daily transactions, processes payments, and ensures all records are accurate and up-to-date. They also help resolve discrepancies and support the finance team with reports.
how do you ensure accuracy when handling financial data?
answer: I double-check figures, use spreadsheets to track data, follow company procedures carefully, and always review my work before submission. Accuracy is critical, especially in cash handling.
describe a time when you had to maintain confidentiality at work.
answer: In my previous job, I handled sensitive employee information and ensured it was stored securely and only shared with authorized personnel. I understand the importance of confidentiality in personnel administration.
how do you prioritize your tasks during busy periods?
answer: I create a to-do list, categorize tasks by urgency and importance, and communicate with my team if deadlines change. Staying organized helps me meet deadlines without compromising quality.
can you explain your experience with payroll or personnel record management?
answer: I have experience inputting employee data, updating records, and assisting with payroll calculations. I’m comfortable using HR software and Excel to keep records accurate.
how would you handle a discrepancy in cash or payment records?
answer: I would first review all transaction logs carefully to identify the error, then report it to the supervisor if I couldn’t resolve it. Transparency and accuracy are important.
what software or systems are you familiar with in administration roles?
answer: I am proficient with Microsoft Office (Excel, Word), basic accounting software, and have used HR databases for personnel management.
how do you handle repetitive tasks without losing focus?
answer: I break the tasks into smaller steps, set mini-goals, and take short breaks to maintain concentration. Staying mindful of the task’s importance helps me stay motivated.
describe a time you worked effectively as part of a team.
answer: At my last job, I collaborated with colleagues to update employee records before payroll deadlines, ensuring everyone met their tasks on time and supporting one another.
why is confidentiality important in the cash office and personnel department?
answer: Because it involves sensitive financial and employee data, maintaining confidentiality protects the company’s integrity and employees’ privacy.
how do you stay organized when managing multiple tasks?
answer: I use calendars, task lists, and set reminders. I also prioritize based on deadlines and importance to keep on track.
what would you do if you noticed a co-worker not following proper cash handling procedures?
answer: I would report the issue to the supervisor discreetly to ensure procedures are followed and risks minimized.
can you give an example of a time you resolved a problem under pressure?
answer: When a payroll system error occurred, I quickly cross-checked records manually and communicated with the payroll team to resolve the issue before payday.
how comfortable are you dealing with sensitive employee information?
answer: I understand the need for discretion and handle such information responsibly, following company policies and legal guidelines.
what motivates you to do your best in an admin role?
answer: Helping keep the team running smoothly and knowing my accuracy impacts payroll and finances motivates me to be thorough and dependable.
how would you handle receiving conflicting instructions from two supervisors?
answer: I would clarify the priorities with both supervisors to ensure I follow the correct instructions and avoid confusion.
can you explain how you would improve a filing or record-keeping system?
answer: I would suggest digitizing records where possible, standardizing naming conventions, and regularly auditing files for accuracy and relevance.
what do you think are the key skills for an admin assistant at tesco?
answer: Attention to detail, confidentiality, communication, time management, and proficiency with administrative software.
why should we hire you for this role?
answer: I bring strong organizational skills, experience in administration, and a commitment to accuracy and teamwork that align well with Tesco’s standards.
final tips for your tesco admin assistant interview
Preparing thoroughly is key to success. Practice your answers aloud, research Tesco’s values, and dress professionally. During the interview, listen carefully, stay calm, and answer clearly. Demonstrate your enthusiasm for the role and your understanding of its responsibilities. Remember, honesty and confidence go a long way. Good luck – you’ve got this!
