The role of a Sales Progressor at Your Move is vital in the property sales process, acting as the essential link between buyers, sellers, and estate agents. This position involves managing the sales journey from offer acceptance through to completion, ensuring smooth communication and timely progress. A Sales Progressor must be detail-oriented, organized, and an excellent communicator to handle legal processes, liaise with solicitors, and keep clients informed. Typically, the salary ranges from £18,000 to £25,000 per year, with opportunities for bonuses based on performance. If you are looking to build a career in real estate administration and client relationship management, this role offers excellent growth prospects.
Here are 20 common interview questions you might face when applying for the Your Move Sales Progressor role, along with effective answers to help you prepare:
1. What interests you about the Sales Progressor role at Your Move?
I enjoy coordinating complex processes and ensuring seamless communication. This role fits my strengths in organization and client service, and I am eager to contribute to Your Move’s reputation for excellent customer care.
2. How do you handle multiple cases simultaneously?
I prioritize tasks by deadlines and urgency, use digital tools to track progress, and maintain clear communication with all parties to avoid delays.
3. Describe a time you dealt with a difficult client.
I remained calm, listened actively, acknowledged their concerns, and provided clear updates, which helped to rebuild trust and resolve the issue amicably.
4. How do you ensure accuracy in documentation?
I double-check all details, cross-reference documents, and follow established procedures meticulously to avoid errors.
5. What software or systems have you used to track sales progression?
I have experience with CRM platforms and property-specific software like Jupix, which streamline case management and client communication.
6. How do you handle delays in the sales process?
I proactively contact the relevant parties to identify the cause, communicate updates to clients, and work to expedite resolutions.
7. What do you think is the most important quality for a Sales Progressor?
Strong communication skills and attention to detail are crucial, as the role requires constant updates and managing multiple stakeholders.
8. How do you keep yourself motivated during repetitive tasks?
I set small goals, track progress, and remind myself of the role’s impact on client satisfaction and business success.
9. Can you explain the legal aspects you need to be aware of in this role?
I understand basic conveyancing processes, contract exchanges, and the importance of timely paperwork to prevent completion delays.
10. How would you manage conflicting priorities from different clients?
I assess urgency, communicate transparently about timelines, and negotiate realistic expectations while balancing workloads.
11. How do you maintain confidentiality in your work?
I follow data protection guidelines strictly and only share information with authorized parties.
12. Describe how you work under pressure.
I stay organized, break down tasks into manageable steps, and remain calm to make clear decisions.
13. What is your experience with customer service?
I have worked in roles requiring active listening, empathy, and problem-solving, all essential for client satisfaction.
14. How do you handle a situation where solicitors or agents are unresponsive?
I escalate the issue diplomatically, follow up regularly, and keep clients informed to maintain trust.
15. Can you describe a time when you improved a process?
I identified bottlenecks in document handling and introduced a tracking checklist that reduced delays by 15%.
16. What do you know about Your Move and its values?
Your Move is a trusted estate agency focused on customer service, integrity, and professionalism, which align with my work ethics.
17. How comfortable are you with phone and email communication?
Very comfortable—I ensure messages are clear, professional, and timely to maintain good relationships.
18. How would you handle an unhappy client due to a delay?
I would listen empathetically, explain the reasons honestly, offer solutions, and keep them regularly updated.
19. What motivates you to succeed in this role?
Delivering smooth transactions that satisfy clients and contribute to the company’s success motivates me.
20. Where do you see yourself in five years?
I hope to grow within Your Move, possibly moving into a management position, while continuing to develop my skills.
General Interview Coaching Encouragement and Tips
Preparing for your Sales Progressor interview at Your Move is a great step toward securing a rewarding role in property sales. Remember to research the company thoroughly, dress professionally, and arrive with a positive attitude. Practice your answers aloud to build confidence and be ready to share specific examples of your skills and experiences. Most importantly, show enthusiasm for the role and a genuine interest in helping clients through the sales process. Interviews can be challenging, but with preparation and calm focus, you can make a great impression and take a big step toward your career goals. Good luck!
